make my trip

  1. D

    Make my trip booking detail change

    I have a hotel booking in Bangkok from 5th to 7th December (Booking ID: NH21212493603440) at Crystal Suites Suvarnabhumi Airport. I need to change the booking dates. We contacted the hotel directly, and they confirmed that they are willing to accommodate the date change. However, they informed...
  2. D

    MMT Flight Booking Fraud

    I, Dhwani Kapadia, had booked the following flights through MakeMyTrip: Mumbai to Bangkok on 5th December (VietJet) Phuket to Mumbai on 12th December After making the bookings, I received a message from MakeMyTrip stating that both bookings were unsuccessful. I have a screenshot of this...
  3. R

    Make my trip

    I have booked a hotel room in kakinada for 19th july through make my trip website and the website showed availability and the booking was confirmed for which i repaid 2280 rs. When i arruved at the hotel they denied having any rooms available and we were told to adjust in one room instead of the...
  4. Vineeth V

    Complaint against Makemytrip for non refund of my money

    I have booked a one night stay in Vellore at Hotel Essence, Vellore on 14th July 2026, When I checked in , there was no attender service as well as my room latch was broken. As a result, there was an issue with opening and closing the latch from inside as well as outside. I went twice to check...
  5. Vivekanand Sharma

    Full refund not received for flight cancelled by Spicejet airline via make my trip , 4-Jul-2026

    Respected Sir/Mam, This is to highlight that flight was cancelled by airline- spicejet- IXB , PNR- LCRGNM from Bagdogra to Delhi on 4-Jul-2026, Spicejet has informed us on last moment, but we have not received full refund, total amount is RS 20136 which we had booked from make my trip that...
  6. P

    Non-reflection of TCS collected by Make My Trip against my PAN

    Dear Sir, Good Day. I have booked a ticket on 19/12/2025 through the Make My Trip Website for my son Vaigarai Sathi's travel from New York to Mumbai and back vide booking id NN2AIJSC36111620731. The copy of the Tax Invoice is enclosed herewith. When I checked my AIS on the Income Tax Portal...
  7. docdas

    MAKEMYTRIP is not refunding my money

    I made a booking via MakeMyTrip in December 2025, which was cancelled at the airline (Indigo), making me eligible for a full refund. For several months (7 months to be precise), I have repeatedly contacted MakeMyTrip regarding this matter. Initially, I was informed that IndiGo had not processed...
  8. P

    Complaint against Deficiency in Service & Request for Full Refund for Booking ID: NH79042496265608

    I am writing to file a formal complaint regarding my recent hotel booking made through your platform on 23/06/2026 for Dharamshala. When I reached the property on 24/06/2026 at 8:00 AM, the actual situation was completely different from the images shown on the MakeMyTrip app. Firewood was...
  9. A

    Reference No. 23533950884900032 : Refund concern MAKEMYTRIP

    I have booked a flight from bangalore to Dubai and back to bangalore from Abudhabi through the makemytrip . The travel was canceled due to the war in dubai and the airline has already confirmed that the amount refund has been initiated . But the Makemytrip has not returned the money yet for the...
  10. amit Haldar

    Make my trip refund issue

    "I booked a room at Jojolapa Hill Homestay through MakeMyTrip and made the payment. However, when I called the hotel while on my way there, they told me that all the rooms were fully booked. They then said they would refund my money, but I have not received any refund yet."
  11. pondyrav

    Cab not sent by MMT for pre booked trip

    , I am subbarao booked cab trip from Ahobilam to Ontimitta for 20.06.26 , 3.00 pm. I received driver number accordingly called him but he was not responded. Again I tried to contact him but his phone number switched off. I along with my family members waited at the scheduled pickup location but...
  12. P

    MakeMyTrip Not Refunding ~INR 23000 since December 2025

    Original PNR: 9RRH2J Original Date: December 15, 2025 Original Route: Delhi (DEL) to Kolkata (CCU) Original Pax: 4 Names of Passengers: Prasanna Khemka, Hariom Khemka, Sonali Khemka, Lokesh Khemka The above-referenced flight, which was cancelled due to the weather conditions prevailing in...
  13. R

    Complaint against Maky my trip

    Dear sir I have booking hotel on Maky my trip for kokon tour date 14 and 15 may 2026. Hotel location -Malvan , Hotel name -chandrashobha Homestay My my trip booking is booking id - NH72185485004648 . Tis hotel not provide facilities as per mention in invoice - mainly as AC not provide ...
  14. Sydsufi

    Escalation regarding flight rescheduled request and lack of resolution

    Dear MakeMyTrip Escalation Team, I am writing to formally escalate my concern regarding my flight booking and the lack of satisfactory resolution from your customer support team.I had booked a flight for travel on 12 June from Mumbai to Dubai Due to unavoidable circumstances, I contacted your...
  15. RITHIK

    Train-to-Bus Coupon Wrongfully Rejected Despite Meeting Eligibility Criteria

    I wish to lodge a complaint regarding the rejection of my train-to-bus coupon. As per the offer terms, the bus arrival city must be within 100 km of the train's original destination station. Based on my understanding of the eligibility criteria, I booked my bus journey accordingly. However, when...
  16. S

    Refund from make my trip

    We booked flights to china in December 2025, due to Indigo issue we cancelled then. We paid 70,110 inr and we received only 33,000 inr. We are continuously trying to reach them out they don't respond through customer care, don't reply to mails, don't refund the amount. We are fed up with this...
  17. S

    Refund Not Receive even after repeated follow up and reminder

    I have book my hotel reservation on 12-May-2026 with make my trip .com , I was book room in Uday Palace Navsari, A Member Of Radisson Individuals. I had free cancellation windon till 15-May-2026 which I had partially cancel . Intially I had book 2 room ( 3 Adult and 1 Child which was below 5...
  18. U

    Regarding the incomplete booking

    Dear Support team, I am writing to express my serious concern regarding the mishandling of my flight booking made through MakeMyTrip. I successfully booked the tickets and completed the payment. However, after the transaction was completed, I received an email stating that the itinerary could...
  19. R

    Make My Trip Travel Agent Company Not Refunding Airticket cancelation amount even Airline alredy refunded full amount

    I booked flight SpiceJet flight SG 5023 Booking ID NN7AK69O74664355113 through make my trip site booking date 17 Mar2026 Departure date 25 Mar 2026 at 11.35 am from Dubai (DXB) airport. The airline SpiceJet reschedule this flight from different airport ( Fujairah) on 25 Mar 2026 at around 1 am...
  20. G

    Non-Confirmation of Flight Booking Despite Payment Deduction and Lack of Customer Support

    Consumer Complaint Against MakeMyTrip Subject: Non-Confirmation of Flight Booking Despite Payment Deduction and Lack of Customer Support I wish to file a complaint against MakeMyTrip regarding a flight booking for which payment was successfully deducted from my bank account, but the booking...
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