swiggy

  1. P

    Swiggy delayed the food delivery badly and refused to accept order cancellation without penalty, and forfeited full amount paid for service.

    We refer to Order No. 212942153036248 with SWIGGY FOOD DELIVERY APP., for Food Value of Rs. 212/- (food value Rs. 134.76 and delivery cum platform value of Rs. 56.80 plus taxes.). The order was placed @ 20:06 on 31st July 2025. The food was supposed to be delivered within 25 minutes max. But...
  2. S

    swiggy fraud

    I had placed a food order on Swiggy, and upon receiving it, I noticed that the food had a foul smell and was clearly stale. I immediately attempted to contact Swiggy’s customer support, only to discover that they do not provide an IVR or call service for customers to reach them directly. I then...
  3. yusuf7047

    Plese remove cancellation Charges

    have order 15 November 2024 order with Swiggy But The order are 1 hours late I cancelled The Then I seen There was cancellation Charges On my Order What is This is Not fair it's very bad Plese I request You You today Swiggy Remove cancellation on 9955387047
  4. S

    Hotel Swiggy scam

    Swiggy has accepted our order twice but did not provide food we had to wait for 2 hours and the order got cancelled
  5. H

    Request for Refund – Immediate Cancellation Within One Minute

    I am writing to formally raise a concern regarding an order I recently placed on Swiggy platform. Due to an oversight, I entered an incorrect delivery address while placing the order. Realizing the mistake immediately, I cancelled the order within a minute to avoid any inconvenience to the...
  6. N

    SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT

    Dear Consumer Forum, I placed an order for Falafel Hummus Power Bowl at 10:53 AM for which the final amount payable was INR 326 post applying the discounts, however when I was making the payment it failed for some reason & Swiggy gave me the option to pay later (without mentioning the amount) &...
  7. P

    Swiggy charged 982 rupees as cancellation charges

    Hello Team, I have placed one order on 7th May at 5:16 PM,soon after realising I cancelled order at 5:19 that address marked is wrong and Swiggy charged me 982 full money as cancellation amount.And I received message over swiggy from restaurant that they are received my order just after my...
  8. R

    Missing items from order

    I ordered dog food packets (Drools Chicken And Egg 3Kg With Free 1.2Kg Adult Dog Food) instamart swiggy. But they delivered only 3 kg packet. Not send me free packet of 1.2kg which is mentioned in their app.
  9. D

    Motel Escalation Regarding Undelivered Order and Pending Refund – Order ID: 202838967072789

    Dear Team, I am writing to escalate an issue with Swiggy regarding an order I had placed on 5th April from Pondicherry using my friend’s mobile number, +91 88074 29869 (Venkat). The order was for a birthday cake, but unfortunately, it was not delivered due to an address-related issue. As my...
  10. Sumitjain54

    Order undelivered

    This complaint is regarding a Swiggy order. That order was undelivered by delivery boy and fraudulently marked as delivered. Order I’d #196229729906664. I have the cctv footage of non delivery
  11. S

    Partially developed Embryo in Egg causing mental agony.

    I am writing to bring to your attention a distressing incident that has caused me significant mental agony. On January 7, I purchased a carton of eggs (Dr. Hen table white eggs) from Swiggy Instamart (Hinjewadi Phase 3 area, Pune). Upon boiling one of the eggs, I was horrified to discover that...
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