ravitejakareti
New member
- Company Name
- Swiggy food app
- Product Name
- Swiggy KFC big 8 box
- Loss Amount
- 702
- Ratings
Sir, I ordered a KFC 'Big 8' box worth ₹702 on the night of August 21st and made the full payment. Upon receiving the order, I found that some items were missing. When I complained, Swiggy issued a coupon for me to re-order the 'Big 8' box. However, I did not want the coupon and sent multiple emails and messages asking them to change it. They took 2-3 days to reply, only to reiterate that they could not change it. By the time they replied—after two days—the coupon had likely expired; when I asked about this, they simply said, "Sorry, we can't do anything." Swiggy was responsible for the missing items, not me, so please provide a solution and take action. Many customers are being cheated like this; please take serious action.