goibibo

  1. A

    Complaint against Goibibo for non-refund of ₹1300 following airline initiated cancellation

    I am filing this complaint against Goibibo regarding the non-refund of ₹1,300 from a flight booking that was cancelled by the airline. I booked a SpiceJet flight from Mumbai to Bengaluru for 08 October 2026 through Goibibo for two passengers, Aishwarya Vikas and Kunal Jaikumar. The total amount...
  2. P

    Hotel Mentally and physically harrassed

    I have booked my stay at sheron residency rewa through Goibibo app, Booking Id GH78175277823032 When I was reached hotel, found no secure and safe space for car parking, hotel owner wanted me to park car at road which was unsafe. I have called thrice on goibibo customer support nos...
  3. M

    Consumer Complaint Against Goibibo & SpiceJet Airline-Cancelled Flight, Wrong Refund Status, Deficiency in Service and Unfair Trade Practice

    I am filing this complaint against SpiceJet and Goibibo regarding the cancellation of my flight and the failure to provide an appropriate refund and assistance. Booking ID: GOFLDSTAMWOP6596273 PNR: KIR58H Flight: SpiceJet SG555 Route: Mumbai to Bengaluru Travel Date: 19-Sep-2026 Passengers: 2...
  4. A

    Hotel Request for cancellation or Modification of the Booking

    Hi Team, I had booked a property- goSTOPS Gurugram through Goibibo. Within a few minutes of booking, I had to cancel it. Whilst the booking says non cancellable, I tried modifying my booking. Nothing worked. The reason for cancellation was that I received an unfortunate news of one of...
  5. Akkii

    Goibibo lack of information

    Booked a flight via goibibo about a week ago. Had a flight at 9:40 which got delayed to 12:50 then 1:15 as of now. No exact time it will still have us board. They did not send me any message or text or email or in app notification if the delay and it was under some special booking so spicejet...
  6. Athulya

    Goibibo pending refund

    I am writing to formally escalate my long-pending refund request for my cancelled flight ticket from Bagdogra to Cochin. I have been following up on this matter multiple times, yet my refund remains unresolved. After cancelling the ticket, I initially contacted Akasa Air directly. They...
  7. H

    ADD INFANT

    I request your urgent intervention regarding my Singapore Airlines booking (PNR: EF7HDK), booked through Goibibo. I have been trying to add an infant to this booking for the last 25 days, but the issue remains unresolved. Singapore Airlines states that the matter has been escalated and Goibibo...
  8. G

    Need refund for the entire round trip which was alert by AirIndia airline:

    I booked a round-trip journey for 3 passengers from New Delhi to Srinagar from 30 Jul 2026 to 4 Aug 2026, PNR 7VI7NN and 7VIROV. Air India unilaterally changed our return flight from 4 Aug to 5 Aug, disrupting our entire itinerary. This unexpected change makes our trip impossible due to prior...
  9. U

    Resort Booking cancelled and refund not processed

    I have booked Riviera Resorts and hotels from April 4, 2026 to April 5, 2026 on April 3rd but cancelled immediately due to misunderstanding of the name(I booked with the intention of chirala located one but this is chattisgarh located). Immediately I cancelled and informed both the hotelier and...
  10. Ashishs

    Complaint against Goibibo-[https://www.goibibo.com] (Booking ID GOFLISTAJ1GK5567814)

    Subject: Complaint Against Goibibo for Non-Processing of Refund for Airline-Cancelled Flight I wish to lodge a formal complaint against Goibibo regarding the non-processing of my refund for an airline-cancelled flight. Booking ID: GOFLISTAJ1GK5567814 PNR: BHHSYG The flight booked through...
  11. D

    Refund not given by goibibo despite of zero cancelation policy

    I booked the flight on 11th February 2026 from Chandigarh to Bagdogra (Connecting flight = Chandigarh to delhi and delhi to Bagdogra on 4th April 2026). But after some days Chandigarh to delhi flight delayed from airline side by 45 minutes, due to this i am not able to catch my connecting...
  12. R

    Complaint Against Goibibo for Deficiency in Service and Failure to Resolve Genuine Refund Request

    I wish to lodge a complaint against Goibibo regarding its refusal to provide reasonable assistance and resolution for my hotel booking despite exceptional circumstances supported by documentary evidence. Booking Details Platform: Goibibo Hotel: Zense Resort, Candolim, Goa I had made a hotel...
  13. S

    Travel

    I travelled to Pune and booked the Hotel Lxia, Hinjewadi from 5th June to 8th June. I am a lady traveler and was travelling for work to Pune from Ahmedabad. My booking was in single occupancy. On 6th my hotel keys were given to someone and when I returned from work my keys were not traceable and...
  14. Anshu sinha

    Request to refund the fare after cancellation of Flight AI2387 Jun 26 , 2026

    Dear Sir/Madam, Good morning. My name is Anshu Sinha. I had booked a flight ticket through the GoIbibo platform from Kuala Lumpur to Delhi for 26th June (Flight No. AI 2387). The flight was cancelled by the airline on 18th May; I did not initiate this cancellation. Now neither airline is...
  15. shubham1009

    Consumer Complaint Against SpiceJet for Flight Rescheduling, Non-Processing of Refund, and Deficient Service

    The Hon'ble Consumer Disputes Redressal Commission, I wish to file a complaint against SpiceJet Airlines and Goibibo.com regarding the deficient service and failure to process my refund request. I had booked a ticket on SpiceJet Flight SG199 from Delhi to Bengaluru under PNR C8SFUI. The flight...
  16. S

    Cancellation of booking without confirmation

    O had booked accommodation at Hotel Schwaiger, Prague through Goibibo for the period 26 March to 31 March under Booking ID GH77100260556196. Due to unavoidable flight rescheduling arising from ongoing war-related escalation, i informed Goibibo customer care telephonically on the morning of 26...
  17. R

    Goibibo not refunding full amount

    I have booked the flight for Mumbai to Phuket of Thai Vietjet Air PNR no BVNSD9 for 18th May 2026 with Rs.30760. The same has been cancelled by airlines stating that management decision the flight has been cancelled and full refund will be provided along with 1000 baht as gift . I have cancelled...
  18. K

    Deficiency in Service and Refusal to Honor Open Ticket – Goibibo – ₹1,00,000 Loss

    Respected Sir/Madam, I am writing to formally lodge a complaint against Goibibo for deficiency in service and unfair trade practice. I had booked an international flight ticket (Booking ID: GOFLISTAIJ5Z5323115) from Chennai to Melbourne scheduled on 19 February 2026 for ₹44,797. On 16 February...
  19. G

    Refund Not Received for Cancelled Flight – Goibibo (PNR: E66F3J)

    I am filing a complaint against Goibibo for not processing my refund for a cancelled flight (PNR: E66F3J, Emirates flight EK510, Dubai to New Delhi, dated March 4, 2026). The flight was cancelled by the airline, and I requested a refund on the same day (March 4, 2026). However, even after more...
  20. G

    Money theft by goibibo

    Dear Team, I booked one flight on 26/03/2026 at 1 pm with goibibo application, the flight got cancelled at4 pm. still i have not received my refund amount. get this fixed now. do not harass people and do not cheat people. Near about 40k fund is on hold for me. I tried to contact customer care...
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