O had booked accommodation at Hotel Schwaiger, Prague through Goibibo for the period 26 March to 31 March under Booking ID GH77100260556196.
Due to unavoidable flight rescheduling arising from ongoing war-related escalation, i informed Goibibo customer care telephonically on the morning of 26...
Respected Sir/Madam,
I am writing to formally lodge a complaint against Goibibo for deficiency in service and unfair trade practice.
I had booked an international flight ticket (Booking ID: GOFLISTAIJ5Z5323115) from Chennai to Melbourne scheduled on 19 February 2026 for ₹44,797.
On 16 February...
I am filing a complaint against Goibibo for not processing my refund for a cancelled flight (PNR: E66F3J, Emirates flight EK510, Dubai to New Delhi, dated March 4, 2026).
The flight was cancelled by the airline, and I requested a refund on the same day (March 4, 2026). However, even after more...
Dear Team,
I booked one flight on 26/03/2026 at 1 pm with goibibo application, the flight got cancelled at4 pm. still i have not received my refund amount. get this fixed now. do not harass people and do not cheat people. Near about 40k fund is on hold for me. I tried to contact customer care...
I booked my flight tickets three times by Goibibo application and due to the Iran and USA war my flight got cancelled by the airline. And it has been more almost a month, and i have not received the refund although on the goibibo application it is showing that the amount refund is processed and...
Hello,
ITS been 4 months, i am struggling to recieve a refund for my cancelled flight which was done by the Airline (Spicejet) due to operational reason.
I have definitely called 5-6 times from 2nd week of January 2026 till now. firstly they are not connecting calls and when you pressed on...
I have booked flight 9I 926 by Alliance air for date 24 March 2026. The booking was made via Goibibo app. The flight unfortunately was canceled by the airline. I have raised a refund request on Goibibo but I do not see any progress on it since 10 days. I tried reaching out to the customer care...
I had booked a hotel on 16th Feb 2026 on Goibibo which did not match the photos shown by Goibibo at all neither was it safe for a solo female travelling for medical purposes, so I had to cancel and find another hotel. Goibibo did not refund me my booking amount but just offered me a future...
I would like to report a very serious issue regarding our experience of cab from bagdogra airport to hotel sumitel ShangriLa, gangtok. This exp. involved a car accident that involved:-
1) reckless driving by driver Sujan Roy
2) careless attitude of drowsiness while driving in hilly roads
3)...
I’m sharing this to warn fellow travelers about the "Refund Trap" at @Goibibo. Even when the airline does the right thing, the middleman can still block your money.
The Timeline:
Jan 11: Flight cancelled. Refund request initiated.
Jan 17: Akasa Air confirms they have sent the money back to...
We had booked a ticket for 2 adults and 1 child(1 year) old for 30th Dec 2025 from Birmingham(UK) to Mumbai( India) through Saudia airline via Goibibo App. Ticket cost us around ₹94,529/- . There was a name spelling mistake for 1 pax where the letter ‘I’ was incorrectly updated as ‘U’ for which...
Consumer Name: Divyansh Maindolia
Service Provider (Opposite Party):
Goibibo (IBIBO Group Pvt. Ltd.)
Booking ID: GH21094261098318
PNR: 0167195235
Service Type: Hotel Booking
Hotel Name:
The Raikwal’s Hotel & Restaurant, Bhowali
Booking Date: 17 January 2026
Check-in Date: 17 January 2026...
I booked SpiceJet Flight SG 130 from Kolkata to Delhi dated 26 November 2025 through Goibibo (PNR RBH2KC). The flight was cancelled by the airline. Despite cancellation, the ticket fare refund of ₹4,089 has not been credited to me. SpiceJet claims the refund was processed to the travel agency...
I am writing to formally lodge a complaint against GoIbibo. I had booked a refundable flight from Vishakapatanam - Hyderabad to and fro via GoIbibo in Indigo. My plans were cancelled due to medical emergency. I have cancelled through Goibibo app, to waive off entire cancellation fees which the...
I booking a flight from CCU to Ahmedabad on 29 th December 2025 using Goibibo platform and paid 7821 rupees.
The flight was then delayed by 6+ hours and i contacted the airline - Spice jet , and they said I was entitled to a full refund.
In Goibibo app it was showing that I will get my refund...
I had booked a bus ticket from Hyderabad to Pune on 14th December 2025. The boarding from Hyderabad was scheduled at 8:15pm from Gachibowli, Hyderabad and was to reach Wakad, Pune at 6:55am. I had called the bus driver at 7:15pm on 14th December 2025 and asked the ETA of the bus. The driver had...
I booked an international flight through Goibibo (Booking ID: GOFLISTAI7VH5345433) and later cancelled it. Goibibo advertised that refunds are processed within 14 days, but it has now been over 25 days and I still haven’t received my money back.
Every time I contact customer support, I get the...
I had booked Hotel Arjunaa through Goibibo.com from 27th Dec till 29th Dec. Hotel charged me Rs.1000 extra during the checkout time without proper invoice or bill which is not at all acceptable. They mentioned it is for Extra Bedding, but it was not provided to us they mentioned i could have...
booked a SpiceJet flight (SG 651) from Guwahati to Jaipur through Goibibo (Booking ID: GOFLDSTAHQFE4538090) scheduled for 27 December 2025.
The flight was clearly marked as “Flight not operational”, which confirms that this was an airline-initiated cancellation and not due to any fault from my...
Dear Sir/Madam,
I am writing this email as a final warning regarding the gross negligence, deficiency in service, and illegal refund practices adopted by Goibibo and SpiceJet Airlines in relation to my booking detailed below.
Booking Details
· Passenger Names:
Vishal Rajesh Mehta
Chintan...