zepto

Dear Team, Order #PLGGJMUIM52861 I did not receive any call from your side for confirmation whether the order was received correctly or not. How can you conclude that all products were delivered without properly confirming with the customer? Many items were missing from the order, yet my...

Today, we bought a induction stove of Lifelong brand from Zepto. When it arrived, the delivery boy asked us to open it and see if everything is fine. He told us that "7 or 2 days return policy will be there" After this, we checked the stove and turned it on. It was defective and when we asked...

Hi, I am filing this complaint against Zepto regarding serious negligence and deficiency in service that has caused me significant mental distress. On 26-02-2026, I placed an order through Zepto for a Veg Puff. However, instead of the vegetarian item, I was delivered a Non-Vegetarian Chicken...

Hi Support, I ordered few items and one of the item is missing Since I know the person comes from the same company so I do trusted him and provided the OTP to him. i raised complaint but company is not willing to support me. I even asked them for the photos at the time of delivery taken by the...

Worst service ever. Paid in advance for a gift delivery, but the order was marked delivered without the recipient being present or any OTP confirmation. Delivery partner 9625470081 Nikhil was unreachable fraudulent guy , just Market the status delivered aur ho gya deliver bina kahi btaye na koi...

Hi Team, As the company says that to save time you can do payment online and we do accept that it is the easy and fast way for any transaction. I order the items and one of the item is missing where there own delivery partner says that the amount will be refunded back to your account. Since I...

I placed an order through the Zepto mobile application on [date of order]. The order included the following items (total value ₹387): Lotus Biscoff Original Caramelized Cookie Family – ₹98 D’lecta Cream Cheese – ₹166 Amul Fresh Cream – ₹67 Amul Salted Butter – ₹56 The amount of ₹387 was paid in...

I ordered Amul milk and mayonnaise from Zepto. The mayonnaise seal was broken. But the Amul milk seemed completely adulterated, it was thin like water, had a strange cardamom smell, and even after boiling it tasted off. I accidentally drank some and felt like vomiting. This is extremely unsafe...

SKTPPABNE76008 Dated 1 Nov 2025 Ordered 4 units of Nan Pro Stage 2. Received 3 units of Nan Pro Stage 2 and 1 unit of Nan Pro Stage 1.

Zepto's actions are appalling. They restricted my account without warning or explanation, despite my long-standing loyalty and numerous purchases. Their customer support refused to justify this decision, citing a permanent restriction without any grounds. The executive, Mr. Rusheel, was utterly...

Respected Sir/Madam, I am writing to formally lodge a consumer complaint against the online delivery platform Zepto (https://www.zepto.com) for delivering an expired and improperly labeled pet food product, refusing return at the time of delivery, and later denying a refund despite the...

I was order my pillow on zepto they said it will deliver in 6 mins but waiting is already completed they said it will deliver in 26 mjns but till now it will not deliver and also said it will deliver in 19 mins

Ive Ordered an agaro vaccum cleaner from zepto around 10.51, given time of delivery was 23mins, they made us wait til 12.30, it was a prepaid delivery, and not delivered in the given slot time, and cancelled without asking, money also not refunded, when we called the customer care they were so...

This is with reference to my earlier complaint regarding the non-delivery of the order placed for Mr. Satyendra, Flat No. 2402. Zepto team has stated that the order was delivered successfully, however, during our own call confirmation, it was admitted that the delivery was made to an...

As I received wrong product. Which I have ordered 2qty of Saffola Active rice brain oil of 1ltr. Instead of that I have received 850gms. I explained the same issue with customer care and they giving the answer in rude behaviour and saying you received correct order. Order id : #MIRKQHCDG07225...

Zepto has suspended my account without valid reason but only reason they giving that security policies. How i know what wrong i did? Or just they randomly suspended my account and accusing me for doing against their rules. I feel very ashamed that they Suspended my account and accusing me but...

The company ambrane india provided with a defective lightening cable that stopped working after 4 days. I ordered it through Zepto amd now they are asking me to courier their defective cable in exchange for new one that is costing me lot because their centre is very far. Their customer service...

I am filing this complaint against ZEPTO due to an unsatisfactory and unresolved grievance regarding an incomplete product delivery, and the company’s refusal to provide support or redress despite multiple attempts. 1. Order Date: 28 June 2025 Order Number: OHRMHJWPI99441 Product Ordered...

I ordered lettuce, milk, chocolate and kurkure chips from zepto on 10th June 25. It was showing it would be delivered within 8 mins. When I checked it was over 40-45 mins. It was showing the product was delivered which I never received it. when i tried to contact their support chat, bot denied...

Zepto is scamming customers and in certain way that it couldn’t be noticed that much as it is giving away vouchers. It used to, but for now they don’t apply that discount on it like if you’re using one ₹125 voucher. It will only discount like ₹30-₹40 from it, which is like totally a fraud or...