Ola electric scooter

A

amit sonake

New member
Model
Ola S1x
Dealer Name
Ola electric scooter hotgi road solapur
Company Name
Ola electric scooter
Customer Care Number
08033113311
Loss Amount
150000
Ratings
1.00 star(s)
Opposite Party Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru, Karnataka - 560034
My Ola Electric scooter [Ola s1x] has been languishing at your [Akkalkot road ola service center solapur] for the last 5 months (since [3January 2026]). Despite this extended period, my vehicle has still not been repaired, and I have received no concrete updates from your team.
Scooter Details for Your Reference:
  • Owner Name: [Amit Sonake]
  • Registered Mobile Number: [7720993863]
  • Vehicle Registration Number: [MH 13 EU 2476]
  • Chassis / VIN Number: [P53BUDCB9EDA01790]
  • Job Card / Ticket Number: [#11652097]
The Impact of Your Negligence:
  1. Financial Loss: I have been regularly paying my monthly bank EMIs for a vehicle that I cannot use. I am paying for an asset that your team has effectively kept locked away for nearly half a year.
  2. Additional Expenses: Due to your delay, I am forced to spend significant amounts out of pocket daily on alternative transport modes for my commute.
  3. Mental Harassment: Visiting the showroom and service center repeatedly has yielded nothing but unfulfilled promises and unhelpful staff behavior. The total radio silence and lack of accountability from Ola Electric have caused me immense mental distress.
This is a clear case of deficiency in service and consumer harassment under the Consumer Protection Act.
My Demands:
  • Provide an immediate status update on my vehicle within 48 hours.
  • Complete the repairs and deliver my vehicle in perfect working condition within 7 days.
  • Alternatively, provide me with a replacement vehicle or process a full refund.
If I do not receive a swift and meaningful response to this email, I will have no option but to flag this matter to the National Consumer Helpline (NCH), file a formal case in the Consumer Forum for mental harassment and financial damages, and escalate this publicly across social media.
I expect your senior team to look into this on top priority.
Sincerely,
[Amit Sonake]
[7720993863]
 

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Hello @amit sonake

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Bike Post in thread 'Ola S1x 4kw'

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Ola Electric via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@olaelectric.com, grievanceofficer@olaelectric.com outlining your issue, including vehicle details and request to repair within 7 days...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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