Ola electric scooter

[amit sonake]

Model

Ola S1x

Dealer Name

Ola electric scooter hotgi road solapur

Company Name

Ola electric scooter

Customer Care Number

08033113311

Loss Amount

150000

Ratings

1.00 star(s)

Opposite Party Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru, Karnataka - 560034

My Ola Electric scooter [Ola s1x] has been languishing at your [Akkalkot road ola service center solapur] for the last 5 months (since [3January 2026]). Despite this extended period, my vehicle has still not been repaired, and I have received no concrete updates from your team.
Scooter Details for Your Reference:

• Owner Name: [Amit Sonake]
• Registered Mobile Number: [7720993863]
• Vehicle Registration Number: [MH 13 EU 2476]
• Chassis / VIN Number: [P53BUDCB9EDA01790]
• Job Card / Ticket Number: [#11652097]

The Impact of Your Negligence:

1. Financial Loss: I have been regularly paying my monthly bank EMIs for a vehicle that I cannot use. I am paying for an asset that your team has effectively kept locked away for nearly half a year.
2. Additional Expenses: Due to your delay, I am forced to spend significant amounts out of pocket daily on alternative transport modes for my commute.
3. Mental Harassment: Visiting the showroom and service center repeatedly has yielded nothing but unfulfilled promises and unhelpful staff behavior. The total radio silence and lack of accountability from Ola Electric have caused me immense mental distress.

This is a clear case of deficiency in service and consumer harassment under the Consumer Protection Act.
My Demands:

• Provide an immediate status update on my vehicle within 48 hours.
• Complete the repairs and deliver my vehicle in perfect working condition within 7 days.
• Alternatively, provide me with a replacement vehicle or process a full refund.

If I do not receive a swift and meaningful response to this email, I will have no option but to flag this matter to the National Consumer Helpline (NCH), file a formal case in the Consumer Forum for mental harassment and financial damages, and escalate this publicly across social media.
I expect your senior team to look into this on top priority.
Sincerely,
[Amit Sonake]
[7720993863]