Akkii
New member
- Company Name
- Goibibo
- Website Name
- www.goibibo.com
- Customer Care Number
- +911353102090
- Loss Amount
- 3000
- Ratings
Booked a flight via goibibo about a week ago.
Had a flight at 9:40 which got delayed to 12:50 then 1:15 as of now.
No exact time it will still have us board.
They did not send me any message or text or email or in app notification if the delay and it was under some special booking so spicejet mentioned they sent the update for delay around 1pm itself to the travel agent(goibibo). Goibibo said they got an update at 8:07pm but still didn't send me an update and haven't as of yet other then the email mentioning the delay post my call with them asking about it.
I want to sue them just to get some accountability from them as when I pushed them for it the operator just started pressing numbers on the call causing beeps and then cut the call.
I have the mails proof of no notification, them agreeing that no notification was yet sent and the recording of all calls with them.
Can someone tell if this will work or if I need something else to get accountability from them
Had a flight at 9:40 which got delayed to 12:50 then 1:15 as of now.
No exact time it will still have us board.
They did not send me any message or text or email or in app notification if the delay and it was under some special booking so spicejet mentioned they sent the update for delay around 1pm itself to the travel agent(goibibo). Goibibo said they got an update at 8:07pm but still didn't send me an update and haven't as of yet other then the email mentioning the delay post my call with them asking about it.
I want to sue them just to get some accountability from them as when I pushed them for it the operator just started pressing numbers on the call causing beeps and then cut the call.
I have the mails proof of no notification, them agreeing that no notification was yet sent and the recording of all calls with them.
Can someone tell if this will work or if I need something else to get accountability from them