My train ticket booking was failed but money was deducted. Refund due date was 4th May. It's been more than 20 days and a refund of Rs. 2956.3 has not yet been credited in my account. Disappointed with MMT raise ticket option or email grievanceofficer@makemytrip.com service@makemytrip.com or Customer service.
Worst experience. Let me know when I can expect my refund.
Booking failed Date - 26/04/26
Booking ID - NR7515045070506569
Transaction ARN number - YESAP61175624319
Phone no. 8902656287
Email ID - angananandy@gmail.com
Booking name - Angana Nandy; Soinik Ghosh
Customer care number - (0124) 4628747/
(0124) 5045105
Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
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We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...
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