ajio

  1. K

    prepaid order not received

    I had ordered a pair of sneakers from AJIO and received them on 19th of December; due to size issues I requested an exchange on the same day. its 4th of January today the app has been continuously delaying my order. First date of delivery was 25th December them 29th then 31st and then 4th of...
  2. N

    Ajio delaying my order repeatedly

    I placed a prepaid order on AJIO on 11 December 2024 for a pair of boots (Order ID: FN6985600697 The payment was successfully completed at the time of ordering. Since then, AJIO has repeatedly delayed the delivery date without providing any valid reason or resolution. Each time the expected...
  3. Eunoia@777

    Ajoi return and delivery delays

    I placed my order on 6th December and its has been progressively delayed. I was supposed to get it on 11th december first hen it was delayed to 13th, then 16th, then 19th and then 22nd. I wanted to see the updates and checked it on the app on 20th and it says that a refund is initiated. I did...
  4. M

    Not accepting return

    I have ordered a shoe for my kid from Ajio but they delivered wrong product.After requesting return they are cancelling the return request as they are saying that they have given right product.picture of ordered product and delivered product are attached below.First picture is of ordered product...
  5. S

    AJIO Order not delivered since a week, customer care gives vague replies and cuts calls.

    My order was supposed to be delivered to me a week ago, but the customer care team keeps citing logistics issues and keeps pushing delivery dates. no updates regarding the expected delivery date is sent to me. When i call customer care, they give vague answers like, wait till 9 pm if not...
  6. P

    Money Fraud

    Mera naam priyanka hain ,maine Ajio Shopping app se Redtape k shoe order kiye tha jiski order id h FN2679602682 .14 Nov 25 ko mere pass ek unknow number se call aya or unse bola k vo ajio se bol rha h,usne bola k jo shoe apne order kiye the uska payment failed ho gya h, uske pass meri complete...
  7. S

    Complaint Regarding Delivery of Empty Box – Request for Immediate Resolution

    Dear Sir/Madam, I am writing to formally raise a complaint regarding my recent order from AJIO. Order Details: Order ID: FN1039609237 Product Name: Ladies Carlton London Sandals Order Date: 24/10/2025 Delivery Date: 29/10/2025 (as per AJIO App but not received) Registered Mobile/Email...
  8. A

    Ajio Order Cancellation

    Hello Sir/Madam, I have ordered one shoe in Ajio on 4th nov 2025 and it was confirmed on the same day. Till nov 11 2025 the status of the order was not changed as it still showed as confirmed.I have reached out to their customer care multiple times and they responded that there is a slight...
  9. harsh_sheth

    Order delayed by a week and no Response from Shadowfax team as well as no update on the delivery timeline.

    I have placed an Order on Ajio on 5th December 2025. I got a confirmation E-mail saying that the order will be delivered by 11th October via Shadowfax. The delivery date changed to 14th October on the Ajio app and I tried to contact the Shadowfax team but there was no response just the automated...
  10. V

    Ajio online shopping

    Hii sir/Madam I have ordered the Running shoes in Ajio online shopping with Order ID: FN5039605699 dated on 03-10-2025 Now order has been cancelled automatically without any intimation I need my order Please help me in this regard
  11. Charu Gupta

    Complaint against AJIO – Repeated Delay in Delivery and Lack of Responsibility

    I had placed an order on AJIO (order number - FN5900704664, date of order - 21st sept, 2025, and item details - fossil watch). Since then, the delivery date has been changed multiple times without any valid reason. Despite repeated follow-ups, no one from AJIO has taken responsibility or given a...
  12. NAKKA BHARGAV

    Poor quality product

    I am writing to formally raise a complaint regarding the quality of the product I received, as shown in the attached image. The item has demonstrated poor quality and durability, which is unacceptable given my expectations and your stated standards. Additionally, when I reported this problem...
  13. M

    Ajio Parcel came without the tag

    I received the Ajio parcel on 4 sep 2025,and I opened it and saw that there is no brand tag attached to it or any price tag, so I placed return order on the same day itself and raised the same issue that it came without any tag so I am returning it,but then delivery guy came on 5 sep and he...
  14. shreya1234

    Fake Attempts and no attempts being made

    I had initiated a return request for my ASOS DESIGN ruched bodycon dress well within the stipulated return period, as it was too large for me and did not fit properly (the size chart on the website was also inaccurate). Despite receiving multiple “out for pickup” messages from Xpressbees, no...
  15. V

    Fake Return Attempts during to exhaust the return period and not give refunds

    I placed order for 3 footwears on AJIO on 26th June, 2025. Received the products on 1st July,25. Susbequently, placed a return request for two footwears. It has been one month, that no attempts for return have been made during the return period. AJIO has been sending fake delivery attempt...
  16. S

    Complaint Against Ajio for Wrong Order Delivery and Non-Response

    Dear Sir/Madam, I am writing to file a complaint against Ajio, a leading e-commerce platform, for delivering a wrong order and failing to respond to my repeated emails and complaints. Details of the Order: - Order Number: FN5446607880 - Date of Order: 12 May' 25 - Product Ordered: SVARAA -...
  17. K

    AJIO Delivered Wrong and old used Item with no TAG on it

    Dear AJIO Customer Care Team, I hope this message finds you well. I am writing to express my concern regarding a recent order I received from your Online website. I wanted ordered a pair of skirts and the package was delivered on 20nd may. Unfortunately, upon opening the package, I discovered a...
  18. S

    Product returned but refund awaited

    Order number: FN4005601920 Product "Men ED570 EDifice EFR-526L-2CVUDF Blue Analog Dial Blue Leather Band Watch" has been self-returned on April 12, 2025 based on the request from the AJIO team as they could not collect the product from my location. I have received confirmation from the...
  19. Sushma k acharya

    Return and refund from Ajio

    Hi Team, I had ordered two dresses on the AJIO app, which were delivered on 2nd March. Due to the poor quality of the material, I initiated a return on the same day. However, the return process has been extremely frustrating. Despite my timely initiation, the delivery team never contacted me...
  20. U

    Quality check is failing

    My name is usnafarhana.I bought a shirt from Ajio.when I got it it was the same shirt in different colour.so I decided to return it.when I returned it is failing the quality check.
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