Zomato Order Not Delivered but Marked as Delivered – Refund Not Received

mohdkaif9818

New member
Company Name
Zomato
Product Name
Chicken roll Order ID: 8663809482
Loss Amount
81
Ratings
1.00 star(s)
I placed a food order through Zomato on 29 sept 2026 and made the payment of ₹81 successfully. However, the order was not delivered to me. Despite not receiving the food, the Zomato app marked the order as “Delivered”.
I contacted Zomato customer support regarding this issue and requested a refund, but my issue has not been satisfactorily resolved. I have paid for a service/product that I did not receive.
I request that Zomato refund the full amount of ₹81 paid for the undelivered order and provide appropriate compensation for the inconvenience caused. I am attaching the order details, payment proof, delivery status and relevant communication with Zomato as evidence.
Order ID: 8663809482
 

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  • Screenshot_20260929_202746_Zomato.jpg
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  • Invoice_8663809482.pdf
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  • Screenshot_20260929_202746_Zomato.jpg
    Screenshot_20260929_202746_Zomato.jpg
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  • Screenshot_20260929_202741_Zomato.jpg
    Screenshot_20260929_202741_Zomato.jpg
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