Zepto scam

tanmay

tanmay

New member
Seller Name
Zepto
Company Name
Zepto
Product Name
Grocery products
Website Name
Zepto
Customer Care Number
N/A
Loss Amount
380
Ratings
1.00 star(s)
Zepto has suspended my account without valid reason but only reason they giving that security policies. How i know what wrong i did? Or just they randomly suspended my account and accusing me for doing against their rules.
I feel very ashamed that they Suspended my account and accusing me but not giving me exact reason.
Please take strict action against them.
Over mail, twitter and call they saying same thing again and but not giving proper reason.
Let me tell you also i in my zepto account there was some money which I'm now unable to use. Kindly help me to know how I can use that wallet money atleast. This is very disappointing. I have ordered two times from zepto, first order where everything was fine but after a couple of weeks when I placed my second order and they send some damaged product so I complaint over zepto support. Now they refunded it in zepto wallet and put my account on hold without any reason.
 
Hello @tanmay

Thank you for reaching out. We noticed that you are facing the similar problem with Zepto that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Zepto - Deficiency of service - Order ID TKCA5A20E8BD5'

Hello @Sathishmetta14

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to ZEPTO customer care at department at support@zeptonow.com, and if you still not received any positive reply from the support team, you can escalate the...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Back
Top