Vodaphone idea not giving pack benifits promised during buying the recharge pack.

Nis34567

New member
Model
OnePlus Nord 5g
Dealer Name
-
Company Name
Vodaphone idea
Customer Care Number
198
Loss Amount
1749
Ratings
1.00 star(s)
I had bought recharge pack worth 1749rs, which promised Unlimited 5g data as shown in screenshots. i made sure that i have 5g network area , 24 hour 5g connection displayed in phone( shown in both the screenshots) ,and plan which provides 5g unlimited as specified in their t&c. Despite all these i am not getting unlimited 5g and i am on 1.5 gb daily data limit . but despite calling them they're saying that my pack is ineligible and i have reading problems, which is untrue and disrespectful towards me.
 

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