Harshit Dalwadi
New member
- Institute Name
- BE10X SERVICES PRIVATE LIMITED
- Customer Care Number
- 9147330989
- Loss Amount
- 33886
- Ratings
- Opposite Party Address
- Flat No. 106, First Floor, Etha Plaza, Sector-4, Avas Vikas Colony, Agra, Uttar Pradesh, India, 282007
Dear Sir/Madam,
I request immediate strict action against Be10X (Goenka Kachave LLP) and direction for FULL REFUND ₹33,886 PLUS compensation for their AI Career Accelerator Inner Circle / AI Mastery Program. This constitutes unfair trade practices, deficiency in service, misleading advertisements, dark patterns (bait-and-switch), and deliberate refund policy evasion under Consumer Protection Act, 2019.[Attachment +1]
Payment Timeline & Bait-and-Switch Fraud:
• 15 June 2025: Paid ₹4,838.04 (UPI, HDFC RRN-516620333788) after sales team assured “this booking fee grants full access”.
• 16 June 2025: ** coerced** into paying additional ₹28,792.40 (credit card, total ₹33,886 incl. GST) via classic bait-and-switch – full payment demanded post-initial payment despite promises.[Attachment]
NEW: Be10X Refund Policy Evasion Acknowledged
Per their policy (updated 15 Jan 2025), they claim I don’t qualify for “Money-Back Guarantee” due to incomplete modules/evaluations. However, this defense is invalid because:
• Access never worked properly: LMS showed “No account exists” error for days/weeks despite full payment.
• Support deliberately failed: Assigned assistant Imran blocked me; `support@be10x.in` yields zero responses.
• Core service undelivered: Cannot complete modules without functional access/support.
My claim stands independent of their policy:
1. Misrepresentation: Promised ₹4,838 = full access; forced additional ₹33k payment.
2. Non-delivery: LMS errors persisted; job portal empty despite “100% job guarantee/18 LPA/200% money-back” brochure claims.
3. False advertising: “Google professors”, guaranteed placements – completely unfulfilled.
4. Support negligence: Assistant Imran ghosted/blocked; owner Aditya Kachave ignores Instagram pleas.[Attachment +1]
Legal Violations (Consumer Protection Act, 2019):
• Section 2(47): Unfair trade practices via dark patterns (false urgency, bait-and-switch).
• Section 2(28): Misleading advertisements (fake job guarantees).
• Section 2(11): Deficiency in service (non-functional LMS/support).
Verification Details:
Harshit Amitkumar Dalwadi | +91-9104117694 | harshit.dalwadi2007@gmail.com
Address: 401 Sai Prakruti Flat, Dabhoiya Pole, Shanidev Mandir, Tower Main Road, Wadi, Vadodara, Gujarat
Transactions: RRN-516620333788, Razorpay refs: payQhVzz8uliYoXIr, payQhvvVoK97xRRic[Attachment]
Proofs Attached (6 files):
UPI SMS + Razorpay invoices (₹33,886 total)
Marketing PDF (“100% job guarantee/200% money-back”)
LMS “account not found” errors
Imran WhatsApp chats (payment pressure → blocking)
Aditya Kachave Instagram DMs/voice notes (ignored)
Email chain to support@be10x.in (no replies)
Dark patterns webinar:
UPDATED DEMANDS:
1. FULL REFUND ₹33,886 to original payment methods (UPI + credit card).
2. ₹50,000 compensation for mental harassment, time waste, opportunity loss.
3. Strict penalty on Be10X to stop fraudulent practices.
4. Public warning to protect other students.
FINAL ESCALATION WARNING: Within 7 days or I will:
• File District Consumer Court case seeking ₹33,886 refund + ₹2 lakh compensation (harassment + punitive damages).
• Launch viral social media campaign exposing proofs.
• Lodge police FIR (IPC 420 cheating).
I Trust Consumer Court will prioritize this edtech fraud case and deliver justice.
Yours sincerely,
Harshit Amitkumar Dalwadi
[+91-9104117694] | [harshit.dalwadi2007@gmail.com]
Date: 4 February 2026
I request immediate strict action against Be10X (Goenka Kachave LLP) and direction for FULL REFUND ₹33,886 PLUS compensation for their AI Career Accelerator Inner Circle / AI Mastery Program. This constitutes unfair trade practices, deficiency in service, misleading advertisements, dark patterns (bait-and-switch), and deliberate refund policy evasion under Consumer Protection Act, 2019.[Attachment +1]
Payment Timeline & Bait-and-Switch Fraud:
• 15 June 2025: Paid ₹4,838.04 (UPI, HDFC RRN-516620333788) after sales team assured “this booking fee grants full access”.
• 16 June 2025: ** coerced** into paying additional ₹28,792.40 (credit card, total ₹33,886 incl. GST) via classic bait-and-switch – full payment demanded post-initial payment despite promises.[Attachment]
NEW: Be10X Refund Policy Evasion Acknowledged
Per their policy (updated 15 Jan 2025), they claim I don’t qualify for “Money-Back Guarantee” due to incomplete modules/evaluations. However, this defense is invalid because:
• Access never worked properly: LMS showed “No account exists” error for days/weeks despite full payment.
• Support deliberately failed: Assigned assistant Imran blocked me; `support@be10x.in` yields zero responses.
• Core service undelivered: Cannot complete modules without functional access/support.
My claim stands independent of their policy:
1. Misrepresentation: Promised ₹4,838 = full access; forced additional ₹33k payment.
2. Non-delivery: LMS errors persisted; job portal empty despite “100% job guarantee/18 LPA/200% money-back” brochure claims.
3. False advertising: “Google professors”, guaranteed placements – completely unfulfilled.
4. Support negligence: Assistant Imran ghosted/blocked; owner Aditya Kachave ignores Instagram pleas.[Attachment +1]
Legal Violations (Consumer Protection Act, 2019):
• Section 2(47): Unfair trade practices via dark patterns (false urgency, bait-and-switch).
• Section 2(28): Misleading advertisements (fake job guarantees).
• Section 2(11): Deficiency in service (non-functional LMS/support).
Verification Details:
Harshit Amitkumar Dalwadi | +91-9104117694 | harshit.dalwadi2007@gmail.com
Address: 401 Sai Prakruti Flat, Dabhoiya Pole, Shanidev Mandir, Tower Main Road, Wadi, Vadodara, Gujarat
Transactions: RRN-516620333788, Razorpay refs: payQhVzz8uliYoXIr, payQhvvVoK97xRRic[Attachment]
Proofs Attached (6 files):
UPI SMS + Razorpay invoices (₹33,886 total) Marketing PDF (“100% job guarantee/200% money-back”) LMS “account not found” errors Imran WhatsApp chats (payment pressure → blocking) Aditya Kachave Instagram DMs/voice notes (ignored) Email chain to support@be10x.in (no replies) Dark patterns webinar: 1. FULL REFUND ₹33,886 to original payment methods (UPI + credit card).
2. ₹50,000 compensation for mental harassment, time waste, opportunity loss.
3. Strict penalty on Be10X to stop fraudulent practices.
4. Public warning to protect other students.
FINAL ESCALATION WARNING: Within 7 days or I will:
• File District Consumer Court case seeking ₹33,886 refund + ₹2 lakh compensation (harassment + punitive damages).
• Launch viral social media campaign exposing proofs.
• Lodge police FIR (IPC 420 cheating).
I Trust Consumer Court will prioritize this edtech fraud case and deliver justice.
Yours sincerely,
Harshit Amitkumar Dalwadi
[+91-9104117694] | [harshit.dalwadi2007@gmail.com]
Date: 4 February 2026