Unfair Trade Practice by Ola Electric -Service Delay Beyond 3 Months

RAKSHITH

RAKSHITH

New member
Model
OLA_S1X _3KWH_ RED_VELOCITY WITH CHGR
Dealer Name
OLA ELECTRIC TECHNOLOGIES PVT LTD
Company Name
OLA ELECTRIC TECHNOLOGIES PVT LTD
Customer Care Number
080 3710 1828
Loss Amount
84999
Ratings
1.00 star(s)
Opposite Party Address
OLA ELECTRIC TECHNOLOGIES PVT LTD
SY 309/1, KAGGALIPURA VILLAGE, UTTRAHALLY HOBLI BANGALORE, KARNATAKA 560082
We purchased an Ola Electric scooter for company use Eswari Global Metal Industries Pvt. Ltd. on 29.04.2024. After using the vehicle for about six months, it suddenly broke down.

As per instructions, we handed over the scooter to the Ola Electric Service Centre in Mangalore on 01.05.2025. Even after more than three months, we have not received the scooter back. No clear update has been given regarding repair status or delivery.

To make matters worse, the Mangalore Ola Service Centre has been closed for the past several days, leaving us with no support. Despite repeated emails and reminders to Ola Electric, there has been no proper response.

This constitutes deficiency in service and unfair trade practice.

We request the Hon’ble Consumer Commission to:

1. Direct Ola Electric to return our scooter in proper working condition immediately.


2. Provide compensation for mental agony, operational loss, and harassment caused due to the delay.


3. Award litigation costs in our favor.
 
Hello @RAKSHITH

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint against OLA Electric and the supporting Judgments against OLA Electric.

Please read the complete details.

TeamMember

Post in thread 'Severe Negligence & Fraudulent Claims by Ola Electric – Mental Harassment & Unresolved RepairI am Fardeen from Anantapur, Andhra Pradesh. I am filing'

Hello @FardeenAkthar

I'm sorry to hear about the distressing experience you've had with Ola Electric. Your situation, involving unresolved repairs and mental harassment, reflects a broader pattern of consumer grievances against the company.

Step-by-Step Guide to Ola Electric Consumer Complaint Filing​

📝 Summary of Your Complaint​

  • Location: Anantapur, Andhra Pradesh
  • Issue: Unresolved repairs and mental harassment by Ola Electric
  • Actions Taken: Multiple complaints lodged without satisfactory resolution.

⚖️ Legal...​


If you still have any questions or need further clarification about the process of filing case in the Consumer Forum against OLA Electric, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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