Too much Delay in delevery on full payment of ola bike

KRGEHLOT

New member
Model
Ola Roadster X
Dealer Name
Ram Raghu Palazzo,, Church Road, Civil Lines,, Agra, Uttar Pradesh 282002 Agra, Uttar Pradesh,
Company Name
Ola electric
Customer Care Number
7520072004
Loss Amount
69066
Ratings
1.00 star(s)
Opposite Party Address
Ram Raghu Palazzo,, Church Road, Civil Lines,, Agra, Uttar Pradesh 282002

Agra, Uttar Pradesh,
Delay in Delivery and Lack of Support from Ola Electric – Order Pending for Over a month


I am filing this complaint against Ola Electric regarding a highly delayed delivery and extremely poor customer service.

I booked the Ola Roadster X 2.5 on 28th March 2026 through their official platform and made the Full payment. Since then, it has been over a month , and my order status continues to show “Pending.” Despite several follow-ups, there has been no delivery, no proper update, and no communication from their side.

, I raised a formal complaint with their support team (Ticket ID: 12494393). Since then, I’ve only received automated, copy-paste responses without any real resolution or escalation. Even after reaching out again recently, they simply repeated the same response, which shows clear negligence and a lack of responsibility.

They give me 12th of April 2026 is the delivery date but still today no response from their team

This experience has caused immense frustration and mental stress. It is disheartening to see a company that claims to lead innovation treating paying customers in this careless manner.

I am a resident of uttar pradesh Agra, and I am sharing this complaint as a concerned consumer who feels cheated and ignored. I have all screenshots and email communications available as proof, which I am happy to submit upon request.
 
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