Revolt bike company complaint

H

Hassan raza

New member
Model
2021
Dealer Name
Mumbai company
Company Name
Revolt company
Customer Care Number
98730 50505
Loss Amount
175000
Ratings
1.00 star(s)
Opposite Party Address
Nashik revolt company
My bike 3 It is standing in the showroom of Nashik since last one month and the issue is that its battery has gone bad, the warranty of the bike is over now, 2 years are left but the company is saying take the battery for Rs. 38000 but earlier it was told that The battery warranty is for 5 years, so what should we pay the money for? And for the last 3 months they are not picking up our calls, they are not giving any solution, they are just asking us to pay the money. Now what should we do in Nashik, we have Rs 1 lakh 75 thousand. There has been a loss of Rs. 10000. Please help us. I have added bike issue in this. Please help us and either get us a new battery for the bike or get our entire money back. We are in a lot of trouble.I am here, this is the problem of many of us, so many people's bikes are kept at the showroom in Nashik for many years, please help me or I can also file a case in the High Court, please request. My bike number is MH 41 BM 0553 Malegaon passing bike, it is in Nashik company Revolt, my contact number is 9226261487 and the bike is in my dad's name, his number is 9175741487 please my complaint It would be a great favor if it is solved quickly. Thank you.
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Hello @Hassan raza

We have read through your post carefully — here is a quick summary. Please confirm if everything is correct.


Your Revolt electric bike (MH 41 BM 0553), purchased in 2021, has been sitting at the Revolt Hub, Nashik showroom for over a month due to a battery failure. At the time of purchase, you were clearly told that the battery warranty is for 5 years — with 2 years still remaining. Despite this, Revolt is refusing to honour the warranty and instead demanding ₹38,000 for a replacement battery. For the past 3 months, neither the Nashik showroom nor the company has been picking up your calls or offering any resolution. Your total loss stands at ₹1,75,000 with an additional ₹10,000 in incidental losses.


You are seeking either a free battery replacement under warranty or a full refund — both of which are completely valid demands given the warranty commitment made at the time of sale.
 
We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Revolt electric bike via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@revoltmotors.com outlining your issue, including vehicle details and request to repair within 7 days.

Step: 2 - Offline
You can also send Legal Notice via registered post at Revolt electric bike Head Office.

Revolt Intellicorp Pvt. Ltd.
Head Office:
Plot No. 35, Sector 18,
Gurugram, Haryana – 122015

View Sample Notice:
A

Thread 'Notice for Deficiency in Service and Unreasonable Delay in Repair/Delivery of Vehicle'

To,
The Authorized Representative
Vehicle Company Name
Registered Office Address

Subject: 15 Days’ Notice for Deficiency in Service and Unreasonable Delay in Repair/Delivery of Vehicle

Dear Sir/Madam,

I, Your Name, hereby serve upon you this notice as under:

That I am the owner of Vehicle Name (Model: Model Name), purchased on DATE with a Registration No.: Number, which was submitted at your authorized service centre: NAME and ADDRESS on DATE for repair/service.

Mention this if the Vehicle is under warranty...

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

This step not only gives the a chance to Revolt electric bike to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Best regards,
Thanks
 
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