Bike Regarding ola scooter service

Ramesh Nair

Ramesh Nair

New member
Loss Amount
136000
Ratings
5.00 star(s)
Opposite Party Address
Ola electric scooter, banglore
My Ola scooter purchased in 2023 October got issue and taken to service centre in September 2025. Till today no update from service centre and no rwpky to my mails from ola company. Nobody is attending calls in customer care other than automated record system... I need compensation to money spent on purchase and difficulties faced after the issues.
Plz help me to file a customer court case against the fraud company who looted crores of customers
Regards
Ramesh
 
Hello @Ramesh Nair

We came across your post and want to quickly summarise what we have understood — please go through it and let us know if anything needs a correction.

You purchased an Ola scooter in October 2023 and it developed an issue, following which you submitted it to the service centre in September 2025. Since then — over 6 months — you have received absolutely no update from the service centre. Your emails to Ola have gone unanswered, and every time you try calling customer care, you are met with only an automated system with no human response.

You are seeking compensation for the purchase amount and all the difficulties faced, and would like to file a case against Ola Electric.
 
We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Bike Post in thread 'Ola S1x 4kw'

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Ola Electric via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@olaelectric.com, grievanceofficer@olaelectric.com outlining your issue, including vehicle details and request to repair within 7 days...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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