Regarding not providing service on time.

[abhiskb01]

Model

ola S1X

Dealer Name

Ola Electric

Company Name

Ola Electric

Customer Care Number

8033113311

Loss Amount

120000

Ratings

4.00 star(s)

Opposite Party Address

Ola Electric Technologies Private Limited is Ola Campus, Wing C, Prestige RMZ Startech, Hosur Road, Koramangala VI Bk, Bangalore, Karnataka, India, 560095

Dear sir, I own an Ola Electric scooter that has been at the service center for the past 40 days; the company is failing to complete the servicing. I earnestly request you to compensate me for the financial loss incurred during this period and to kindly ensure that my scooter is repaired and returned to me as soon as possible.
Sir, I am very distressed. I have to go to the office daily and have other responsibilities as well, but these people are just driving me crazy—no one is listening.

 

[TeamMember]

Hello @abhiskb01

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Bike Post in thread 'Ola S1x 4kw'

2 June 2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Ola Electric via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@olaelectric.com, grievanceofficer@olaelectric.com outlining your issue, including vehicle details and request to repair within 7 days...

• TeamMember

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks