gurpreets0207
New member
- Website Name
- https://www.goibibo.com/
- Customer Care Number
- 01246280407
- Loss Amount
- 54123
- Ratings
- Opposite Party Address
- 19th Floor, Tower B, Epitome Building No. 5, DLF Cyber City, DLF Phase 3, Gurugram, Haryana - 122002, India
I am filing a complaint against Goibibo for not processing my refund for a cancelled flight (PNR: E66F3J, Emirates flight EK510, Dubai to New Delhi, dated March 4, 2026).
The flight was cancelled by the airline, and I requested a refund on the same day (March 4, 2026). However, even after more than one month, I have not received my refund.
I have confirmed with Emirates Airlines that the refund was already processed to Goibibo on March 18, 2026. Despite this, Goibibo has failed to transfer the refund to me and is not providing any proper response through calls, emails, or social media.
Another passenger on the same flight, who booked via MakeMyTrip, has already received the refund, which clearly shows that the delay is from Goibibo’s end.
This is a clear case of deficiency in service and unfair trade practice.
I request immediate refund of my full amount along with appropriate action against Goibibo for the delay and inconvenience caused.
Regards,
Gurpreet Singh
The flight was cancelled by the airline, and I requested a refund on the same day (March 4, 2026). However, even after more than one month, I have not received my refund.
I have confirmed with Emirates Airlines that the refund was already processed to Goibibo on March 18, 2026. Despite this, Goibibo has failed to transfer the refund to me and is not providing any proper response through calls, emails, or social media.
Another passenger on the same flight, who booked via MakeMyTrip, has already received the refund, which clearly shows that the delay is from Goibibo’s end.
This is a clear case of deficiency in service and unfair trade practice.
I request immediate refund of my full amount along with appropriate action against Goibibo for the delay and inconvenience caused.
Regards,
Gurpreet Singh
