I had placed order no 108026 for 5 number of calathea lutea plant costing around 400 along with a shipping charge of 180 under the pretext of speed shipping on october 1 from the website of the company. However, even after 40 days of order i havent received any product. I havent received any updates on shipping , tracking of the plants yet even after 40 days of placement of order on the companies website. On enquiry i was told twice that my product is couried and gave me a wrong tracking id which showed delivery to andra pradhesh , i flagged this and questioned them and on followup i was told my address does not have DTDC courier service available hence they are senting it via indian post . I had requested to refund my amount however the same was not paid after repeated requests . I bought the plants for my new house but this was not delivered on time as mentioned in their website causing me severe mental agony and stress even after regular followups . They tried to cheat me under by giving wrong tracking id and made me beleive i would get the product
