Parcel in transit since 1 month not getting delivered

[vishal685]

Dealer Name

Nidhi gupta

Company Name

Nidhi gupta

Customer Care Number

+91 98787 33039

Loss Amount

6000

Ratings

1.00 star(s)

Opposite Party Address

Hotel neelkamal tilda nevra Raipur Chhattisgarh

We sent an item through DTDC courier on 11 Oct 25 and it was expected to be delivered by 20 July. 25 However, since then, the tracking status continues to show the parcel as "in transit."

I have been following up multiple times with DTDC’s customer helpline, but they have been unable to provide any concrete support or update since today 8th nov 25. I was told that my issue has been escalated as a "missing item," and once it is found, it will be delivered to my location.

The critical point here is that the item was sent for seasonal festival business. If the festival is over, the delivery becomes meaningless. My family depends on this small business, and this delay has caused both financial and emotional distress.
Tracking number. T32932197