Ramireddy koti
New member
- Bank Name
- Axis bank
- Customer Care Number
- 1800 209 5577
- Loss Amount
- 86000
- Ratings
- Opposite Party Address
- D No 23-34-160, Main Road, Patnam Bazar, Guntur - 522003, Kothapetb Factory Road, Kotha Peta, Guntur - 522001
Subject: Urgent: Unauthorized Fraudulent Transactions and Harassment – Axis Flipkart Credit Card
I am writing to formally lodge a complaint regarding unauthorized fraudulent transactions on my Axis Flipkart credit card.
In March of this year, I identified unauthorized activity on my account, specifically an EMI charge of ₹17,000. Upon further investigation, I discovered that an unauthorized party gained access to my linked Flipkart account and credit card to purchase an iPhone 16 and several gift cards, resulting in a total fraudulent loss of approximately ₹86,000.
Immediately upon discovery, I blocked both my credit card and my Flipkart account. I subsequently filed a formal complaint via the National Cybercrime Reporting Portal and contacted the Axis Bank helpline to report the fraud and provide the necessary details.
Despite my immediate reporting, I am currently being subjected to persistent harassment from bank collection representatives demanding payment for these fraudulent EMI charges. I attempted to follow up with the Patabhipuram Police Station as directed by my cybercrime report, but I was informed that they do not register cases for losses under ₹10 lakhs, leaving me without a formal police status report.
I did not authorize these transactions and maintain that I am not liable for these fraudulent charges. I request that the bank conduct a thorough investigation, cease all harassment regarding these EMIs, and reverse the unauthorized charges immediately. Furthermore, these disputed charges are negatively impacting my credit score, and I request urgent rectification of this damage. I have attached my cybercrime complaint reference for your records and expect immediate action to resolve this matter.
I am writing to formally lodge a complaint regarding unauthorized fraudulent transactions on my Axis Flipkart credit card.
In March of this year, I identified unauthorized activity on my account, specifically an EMI charge of ₹17,000. Upon further investigation, I discovered that an unauthorized party gained access to my linked Flipkart account and credit card to purchase an iPhone 16 and several gift cards, resulting in a total fraudulent loss of approximately ₹86,000.
Immediately upon discovery, I blocked both my credit card and my Flipkart account. I subsequently filed a formal complaint via the National Cybercrime Reporting Portal and contacted the Axis Bank helpline to report the fraud and provide the necessary details.
Despite my immediate reporting, I am currently being subjected to persistent harassment from bank collection representatives demanding payment for these fraudulent EMI charges. I attempted to follow up with the Patabhipuram Police Station as directed by my cybercrime report, but I was informed that they do not register cases for losses under ₹10 lakhs, leaving me without a formal police status report.
I did not authorize these transactions and maintain that I am not liable for these fraudulent charges. I request that the bank conduct a thorough investigation, cease all harassment regarding these EMIs, and reverse the unauthorized charges immediately. Furthermore, these disputed charges are negatively impacting my credit score, and I request urgent rectification of this damage. I have attached my cybercrime complaint reference for your records and expect immediate action to resolve this matter.