Bike Ola scooter charger not working and Ola not creating a ticket and assigning a service center

kbishnoi

kbishnoi

New member
Model
Ola EV Scooter S1
Dealer Name
Ola Pundri
Company Name
Ola
Customer Care Number
08068964000
Loss Amount
15000
Ratings
1.00 star(s)
Ola scooter charger not working.
Ola support is not creating a ticket so that I can track the progress and not assigning a service center.
Every time I have to call I have to wait 30 minutes just for them to say that we will get back to you.
Once I waited for 30 minutes and the customer service agent took the call and put the receiver aside and didn't say a word.
 
Hello @kbishnoi

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Bike Post in thread 'Ola S1x 4kw'

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Ola Electric via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@olaelectric.com, grievanceofficer@olaelectric.com outlining your issue, including vehicle details and request to repair within 7 days...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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