Bike Ola scooter’s service the worst! It’s been 17days with no update, now they want to replace my hub motor with a refurbished one which is under warrenty

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eldaittiachan

New member
Model
ola s1 pro
Dealer Name
ola electric
Company Name
ola electric
Customer Care Number
080-6896 4050
Loss Amount
125000
Ratings
1.00 star(s)
Opposite Party Address
Ola Electric Mobility Limited
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru, Karnataka – 560034
I purchased an Ola scooter about three years ago, trusting the brand for my daily commute. On 11th September, the scooter suddenly broke down while I was driving, and I had to push it to the nearest service centre in the scorching sun. After inspection, I was told the motor had failed, which is shocking for such a new vehicle. Despite being under warranty, the service centre informed me they would repair or fit a refurbished motor instead of providing a new replacement. My scooter has now been stuck there for 17 days, and the service centre is still unsure of the time frame as they are waiting for the hub motor to be delivered.
 
Hello @eldaittiachan

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint against OLA Electric and the supporting Judgments against OLA Electric.

Please read the complete details.

TeamMember

Post in thread 'Severe Negligence & Fraudulent Claims by Ola Electric – Mental Harassment & Unresolved RepairI am Fardeen from Anantapur, Andhra Pradesh. I am filing'

Hello @FardeenAkthar

I'm sorry to hear about the distressing experience you've had with Ola Electric. Your situation, involving unresolved repairs and mental harassment, reflects a broader pattern of consumer grievances against the company.

Step-by-Step Guide to Ola Electric Consumer Complaint Filing​

📝 Summary of Your Complaint​

  • Location: Anantapur, Andhra Pradesh
  • Issue: Unresolved repairs and mental harassment by Ola Electric
  • Actions Taken: Multiple complaints lodged without satisfactory resolution.

⚖️ Legal...​


If you still have any questions or need further clarification about the process of filing case in the Consumer Forum against OLA Electric, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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