Ola Electric Service issue

Roxan Gomes

New member
Model
Ola S1 Pro
Dealer Name
Ola South Goa
Company Name
Ola Electric
Customer Care Number
8033113311
Loss Amount
150000
Ratings
1.00 star(s)
Opposite Party Address
Vi h Fatrade CJM Carmona Goa 403717
I delivered my Ola Bike in the end of January for an issue as the bike wasn’t starting. They charge me 3000rs for the pick up and then dumped my scooter outside the service centre for more than 2 weeks. I visited the service centre as I didn’t get any call or reply after repeated mails and complaints to customer care. I found my bike lying in a pile of dirt outside untouched. If they can’t repair it on time they shouldn’t accept the bike as now after more than 2 months other issues are bound to arise due to non usage. They still don’t respond to calls or emails with any answer. The customer care lodge a call back only for the call to ring and get disconnected every time.
I’m mentally harassed and tired of this situation. I have to travel everyday by car even though there is a problem of fuel. The ceo mentions to end ice age but his company won’t let us.

I’m typing this with disgust as This is the first time I have put multiple complaints to a company and feel useless as they care a damn.

Please help me
 

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