Other Vehicle Ola Electric S1 Pro

N

Neha Sharma

New member
Model
Ola S1 Pro
Dealer Name
Ola Electric Bertena Agrahara
Company Name
Ola Electric Mobility Limited
Customer Care Number
8033113311
Loss Amount
168000
Ratings
1.00 star(s)
Opposite Party Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka - 560034, India
Ola Electric has shown complete negligence in providing a reliable product and service. I purchased vehicle KA01JX6368 in July 2023, and since then, it has had a serious recurring issue — the vehicle suddenly stops whenever the right-hand brake is used, putting my life at risk during rides. For the past three days, my charger has also stopped working, making the vehicle unusable. I visited five Ola charging stations within 12 km, but all were closed, exposing the company’s false claims about its charging network. When I went to the Bettadasanapura (Bartena Agrahara) service centre at 11 AM, it was shut, and the staff said the centre has been closed for days due to lack of technicians. The Singasandra service centre refused to attend without an online booking, and the Ola app’s service booking page itself has stopped working. This shows a complete failure of Ola’s service system. I demand an immediate resolution and repair of my vehicle and charger within 48 hours, failing which I will take legal action against the company for deficiency in service and endangering consumer safety.
 

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Hello @Neha Sharma

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint against OLA Electric and the supporting Judgments against OLA Electric.

Please read the complete details.

TeamMember

Post in thread 'Severe Negligence & Fraudulent Claims by Ola Electric – Mental Harassment & Unresolved RepairI am Fardeen from Anantapur, Andhra Pradesh. I am filing'

Hello @FardeenAkthar

I'm sorry to hear about the distressing experience you've had with Ola Electric. Your situation, involving unresolved repairs and mental harassment, reflects a broader pattern of consumer grievances against the company.

Step-by-Step Guide to Ola Electric Consumer Complaint Filing​

📝 Summary of Your Complaint​

  • Location: Anantapur, Andhra Pradesh
  • Issue: Unresolved repairs and mental harassment by Ola Electric
  • Actions Taken: Multiple complaints lodged without satisfactory resolution.

⚖️ Legal...​


If you still have any questions or need further clarification about the process of filing case in the Consumer Forum against OLA Electric, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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