No Refund from VFS Global.

gurlalsingh

gurlalsingh

New member
Company Name
VFS Global
Website Name
www.vfsglobal.com
Customer Care Number
022-67866013
Loss Amount
5098
Ratings
1.00 star(s)
Opposite Party Address
VPO Gumthala Garhu, Pehowa, Kurukshetra, Haryana 136128 India
Need advice on taking VFS Global to consumer court. On 30-09-2024, Rs. 5098.00 was debited from my HDFC card for a booking, but my VFS dashboard still shows "No Application(s) Found." I have received neither an appointment confirmation nor a refund.
Tried a lot with the customer car but the service is terrible, said that we'll resolve the issue, at last they just drifted off without an explanation. Literally, didn't even gave a explanation that why didn't they gave me my refund.
 

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Hello @gurlalsingh

We have carefully reviewed the details of your complaint against VFS Global.

As per your submission, on September 30, 2024, an amount of ₹5,098 for a booking made on the VFS Global platform. However, your VFS dashboard continued to show "No Application(s) Found," meaning neither an appointment was confirmed nor a refund was processed against the deducted amount.

You have stated that despite multiple attempts to reach VFS Global's customer care, the issue was never properly resolved. Their representatives initially assured you that the matter would be looked into, but eventually stopped responding altogether without providing any explanation for withholding the refund.

To take this matter forward, you will need to file a formal case against VFS Global. Please first register on e-jagriti.gov.in and submit your legal documents there. If you face any difficulty in drafting or uploading the documents, we are here to help you through the process.

Thanks
 
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