Shubham Dhariwal
New member
- Company Name
- Zepto
- Product Name
- Pumpkin
- Loss Amount
- 36
- Ratings
This is regarding my recently ordered vegetables from zepto(Order No-SMOVRCGHM50881). After receiving the vegetable i opened my parcel and took pumpkin for cooking which was smelly and after cutting it i came to know that the vegetable is stale. I am also attaching photographs for reference. Even after raising this issue to their customer support they are giving lame excuses and denying any refund of the product. I am also attaching pdf of my conversation with their customer care support where they and not solving the problem and giving false remarks that we are trying to contact you but you are unreachable whereas i am in continuous network coverage area. Please look into the ,matter as such instances are very common with quick commence applications. I personally have faced similar issues with such platforms where they are not maintaining any quality and hygiene standard. Such instances should not happen because food products are consumed by consumer which directly affects their heath and can cause serious damage to consumer. I would like you to punish them harshly so that they should not repeat such thing which can harm someone's health.
