Make my trip refund issue

amit Haldar

amit Haldar

New member
Hotel Name
Jojolapa hill homestay
Company Name
Make my trip
Website Name
Make my trip
Loss Amount
969
Ratings
1.00 star(s)
Opposite Party Address
Darjeeling, lepcha jagat
"I booked a room at Jojolapa Hill Homestay through MakeMyTrip and made the payment. However, when I called the hotel while on my way there, they told me that all the rooms were fully booked. They then said they would refund my money, but I have not received any refund yet."
 

Attachments

Hello @amit Haldar

Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Room booked but not stayed'

Hello @Praveenkm2012

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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