- Dealer Name
- LG Electronics India limited
- Company Name
- LG Electronics India limited
- Product Name
- Double door fridge 430ltrs
- Customer Care Number
- 8069379999
- Loss Amount
- 4720
- Ratings
- Opposite Party Address
- LG customer care no 8069379999
Dear sir/madam,
LG customer care registered mobile no 9840233400 alternative no 7418787818
My double door fridge has cooling system problem, I called LG customer care 8069379999 booked service call, my service completed and I got message
11th aug 2025 msg
Dear LG customer RNP250811076882 assigned to THINQ SERVICES 9840928603. You may receive call from 08062319250 for appointment. To Close request share Happiness Code : 90149 with our Service Engineer . Visit us for further support on LGE CHAT
12th aug 2025 msg
Dear Mr/Ms LOKESH , Amount Rs 944.0 has been Invoiced against receipt no. W55413/11258 dt. 12-Aug-2025 . You can check your Receipt on below link or can check your email as given http://www.lgdealernet.com/TCRERece...group_id=a5660f03-b44b-4319-b5cb-b33a76bd2b82
Again same cooling system problem faced, I called LG customer care on 6th Sep 2025
From over the call they advised me for AMC and I requested last service call not even one month period completed, they said it’s free only sir if any spares has to change they will take care sir, then I went for AMC copy attached 6th sep 2025 to 5th sep 2026 but on that day my service call not booked. 8th sep 2025 morning I call to LG customer care book service call again last visited person came for service and said that sensor problem spare have to change, on next day(9th sep 2025) some agent called said that sensor price 4200/- no service changes, I asked already went for AMC why should I pay they said your not paid with us for AMC you may Booked through call centre ask them.
I called LG customer care regarding this issue they asked some time to give service for next two days which I book my old service call they closed without my permission messages are given
10th sep at 4:39pm
Dear LG Customer, If you agree for Cancellation of RNP250908055327, reason : High Service Charge, Plz share Cancellation Code :2325 with our Engineer.
10th sep at 9:39pm
Dear LG Customer, We took utmost effort to complete your Request RNP250908055327 but unfortunately not able to complete hence cancelling your request without any charges. For any support use LGE CHAT
They closed my service call without my knowledge
12th sep
Morning I called to LG customer care asked them for service they with today evening problem will be resolved but till evening no calls received, again I call LG customer care they asking what the issue sir again I explain fully they asked me for 30mints time to get call from supervisor I waited two hrs again I called to LG customer care again they asked for what the issue sir, I asked them to see my previous calls on your records, they said it’s not possible
LG customer care not following customer request details on records I called 12 sep 2025 morning 9:54am first call, second call at 3:30pm asked for 30mints time to call back, 3rd call at 4:32pm they are saying AMC will effective after 100days
I requested for cancellation my AMC application they said it’s not possible
We are facing problem last one week without fridge, I don’t know how to get back this issue, I request to cancel my AMC I will get service from local service people with company support
Thanks you
LG customer care registered mobile no 9840233400 alternative no 7418787818
My double door fridge has cooling system problem, I called LG customer care 8069379999 booked service call, my service completed and I got message
11th aug 2025 msg
Dear LG customer RNP250811076882 assigned to THINQ SERVICES 9840928603. You may receive call from 08062319250 for appointment. To Close request share Happiness Code : 90149 with our Service Engineer . Visit us for further support on LGE CHAT
12th aug 2025 msg
Dear Mr/Ms LOKESH , Amount Rs 944.0 has been Invoiced against receipt no. W55413/11258 dt. 12-Aug-2025 . You can check your Receipt on below link or can check your email as given http://www.lgdealernet.com/TCRERece...group_id=a5660f03-b44b-4319-b5cb-b33a76bd2b82
Again same cooling system problem faced, I called LG customer care on 6th Sep 2025
From over the call they advised me for AMC and I requested last service call not even one month period completed, they said it’s free only sir if any spares has to change they will take care sir, then I went for AMC copy attached 6th sep 2025 to 5th sep 2026 but on that day my service call not booked. 8th sep 2025 morning I call to LG customer care book service call again last visited person came for service and said that sensor problem spare have to change, on next day(9th sep 2025) some agent called said that sensor price 4200/- no service changes, I asked already went for AMC why should I pay they said your not paid with us for AMC you may Booked through call centre ask them.
I called LG customer care regarding this issue they asked some time to give service for next two days which I book my old service call they closed without my permission messages are given
10th sep at 4:39pm
Dear LG Customer, If you agree for Cancellation of RNP250908055327, reason : High Service Charge, Plz share Cancellation Code :2325 with our Engineer.
10th sep at 9:39pm
Dear LG Customer, We took utmost effort to complete your Request RNP250908055327 but unfortunately not able to complete hence cancelling your request without any charges. For any support use LGE CHAT
They closed my service call without my knowledge
12th sep
Morning I called to LG customer care asked them for service they with today evening problem will be resolved but till evening no calls received, again I call LG customer care they asking what the issue sir again I explain fully they asked me for 30mints time to get call from supervisor I waited two hrs again I called to LG customer care again they asked for what the issue sir, I asked them to see my previous calls on your records, they said it’s not possible
LG customer care not following customer request details on records I called 12 sep 2025 morning 9:54am first call, second call at 3:30pm asked for 30mints time to call back, 3rd call at 4:32pm they are saying AMC will effective after 100days
I requested for cancellation my AMC application they said it’s not possible
We are facing problem last one week without fridge, I don’t know how to get back this issue, I request to cancel my AMC I will get service from local service people with company support
Thanks you