deetigdi
New member
- Company Name
- Zepto
- Product Name
- Grocery items
- Loss Amount
- 770
- Ratings
Dear Team,
Order #PLGGJMUIM52861
I did not receive any call from your side for confirmation whether the order was received correctly or not.
How can you conclude that all products were delivered without properly confirming with the customer?
Many items were missing from the order, yet my concern was rejected without proper verification. This is extremely disappointing and unfair.
I request you to re-investigate this issue immediately and provide a proper resolution for the missing products.
Reply from zepto
Hello Deepa,
Thank you for reaching out to us. We truly appreciate your time.
We have thoroughly reviewed your concern and verified the delivery details. Based on our internal checks, the item was delivered as per the order.
We understand how important it is to receive all ordered items accurately. After reviewing the details, we have verified that your order was delivered correctly. As a result, we won’t be able to process a replacement or refund for this request.
We value your trust in Zepto and appreciate your understanding. Please feel free to reach out if there’s anything else we can assist you with.
.
We truly value your association with Zepto.
Order #PLGGJMUIM52861
I did not receive any call from your side for confirmation whether the order was received correctly or not.
How can you conclude that all products were delivered without properly confirming with the customer?
Many items were missing from the order, yet my concern was rejected without proper verification. This is extremely disappointing and unfair.
I request you to re-investigate this issue immediately and provide a proper resolution for the missing products.
Reply from zepto
Hello Deepa,
Thank you for reaching out to us. We truly appreciate your time.
We have thoroughly reviewed your concern and verified the delivery details. Based on our internal checks, the item was delivered as per the order.
We understand how important it is to receive all ordered items accurately. After reviewing the details, we have verified that your order was delivered correctly. As a result, we won’t be able to process a replacement or refund for this request.
We value your trust in Zepto and appreciate your understanding. Please feel free to reach out if there’s anything else we can assist you with.
.
We truly value your association with Zepto.
