neerajtopani
New member
- Model
- Mahindra Scorpio
- Dealer Name
- Cars 24
- Company Name
- Cars 24
- Customer Care Number
- 1800-258-5656
- Loss Amount
- 400000
- Ratings
- Opposite Party Address
- Cariot Auto Private Limited Plot No. 18 Sector 44, Gurgaon- 122001, Haryana.
Very disappointed with Cars24.
I sold my car to them in May 2024, and even after more than 1.5 years, the registration has still not been transferred from my name. I continue to receive challans and notifications for a vehicle that I no longer own, which is completely unacceptable from a company of this scale and reputation.
I have been constantly following up with their customer support team, but no one seems willing to take responsibility or provide a proper resolution. I have even emailed senior management and directors, yet there has been no action taken.
This situation has caused me significant mental stress and concern. It is extremely worrying to receive traffic challans for a car that was sold long ago, especially when I have no idea where or how the vehicle is being used now.
I strongly urge future buyers and sellers to be very careful while dealing with Cars24. My experience with their post-sale service has been extremely disappointing, and the lack of accountability is alarming
I sold my car to them in May 2024, and even after more than 1.5 years, the registration has still not been transferred from my name. I continue to receive challans and notifications for a vehicle that I no longer own, which is completely unacceptable from a company of this scale and reputation.
I have been constantly following up with their customer support team, but no one seems willing to take responsibility or provide a proper resolution. I have even emailed senior management and directors, yet there has been no action taken.
This situation has caused me significant mental stress and concern. It is extremely worrying to receive traffic challans for a car that was sold long ago, especially when I have no idea where or how the vehicle is being used now.
I strongly urge future buyers and sellers to be very careful while dealing with Cars24. My experience with their post-sale service has been extremely disappointing, and the lack of accountability is alarming