Car Car Sold to CARS24 but RC transfer still pending

Model
2013 MARUTI SUZUKI ALTO 800
Dealer Name
CARS24
Company Name
CARS24
Customer Care Number
18002585656
Loss Amount
70000
Ratings
2.00 star(s)
Opposite Party Address
CRAS24 SERVICES PRIVATE LIMITED, 1-58/5/A/3, 3RD FLOOR, OPP FURNITURE CITY, ABOVE BANK OF INDIA, BELOW BANANA LEAF, GACHIBOWLI, HYDERABAD, TELANAGAN 500032.
Using CARS24 mobile app I sold my car (AP 07 BV 9997, 2013 MARUTI SUZUKI ALTO 800) to CARS24 with details below. But THE problem is they are not doing RC transfer for 10 months, in app they assigned one consultant Raju Raichur (7303192277) to contact for RC transfer, I called him many times and went to their office 3 times still no progress in RC transfer. Even I sent email to care@cars24.com still no use, Please do needful in raising a complaint against them.

->I initiated sell request from CARS24 app with ID: 10421446746.
->CARS24 team came to my home on 14 June 2025 and completed the inspection.
->In same app they updated final offer price 101005 on June 17 and I accepted as well.
->On 19th June 2025 CARS24 team came to my home and picked my car by paying 91005 rupees and remaining 100000 they paid on Feb 14 2026.
 
Hello @Srinivasa Rao Borra

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