Rinkal gandhi
New member
- Company Name
- Goibibo and Thai Vietjet airlines
- Website Name
- Goibibo
- Loss Amount
- 6000
- Ratings
I have booked the flight for Mumbai to Phuket of Thai Vietjet Air PNR no BVNSD9 for 18th May 2026 with Rs.30760. The same has been cancelled by airlines stating that management decision the flight has been cancelled and full refund will be provided along with 1000 baht as gift .
I have cancelled the same and requested for refund with airlines and Goibibo.
The Goibibo portal has just transfer Rs.22621 and 1486. And the rest amount of around Rs. 5000 they have deducted as service fare.
My question is if i have not used your service only then why are u deducting as service charges.
Kindly refund the whole amount as whatever i have paid for booking.
I have cancelled the same and requested for refund with airlines and Goibibo.
The Goibibo portal has just transfer Rs.22621 and 1486. And the rest amount of around Rs. 5000 they have deducted as service fare.
My question is if i have not used your service only then why are u deducting as service charges.
Kindly refund the whole amount as whatever i have paid for booking.
