- Company Name
- Goibibo
- Website Name
- https://www.goibibo.com
- Customer Care Number
- 0124-6280407
- Loss Amount
- 32220
- Ratings
- Opposite Party Address
- MakeMyTrip (India) Private Limited
19th Floor, Tower A/B/C, Epitome Building No. 5,
DLF Cyber City, DLF Phase III,
Gurugram Haryana - 122002
Hello,
ITS been 4 months, i am struggling to recieve a refund for my cancelled flight which was done by the Airline (Spicejet) due to operational reason.
I have definitely called 5-6 times from 2nd week of January 2026 till now. firstly they are not connecting calls and when you pressed on IVR to have a refund information they will only respond on an automated voice kindly check back in 46 hours or so.
Details of the flight : SPICEJET (Darbhanga - Mumbai) SG 335
PNR-087C7Y
Date Of Journey: 4 January 2026.
Date of Booking: 2 January 2026
4 person.
Total Money Spent: 32,220.
Now the Nodal Officer of Spicejet says, a Full refund has been initiated on 21st January itself, kindly find attachment on the email what i have recieved after filing a complaint on Airsewa. but what they mentioned the Booking agent is travelboutiqueonline, although i have booked it through GoIBIBO.
Kindly suggest what to do, GoIBBIO is a real pain. They are just not responsive getting customers money.
Bibhuti Ranjan
ITS been 4 months, i am struggling to recieve a refund for my cancelled flight which was done by the Airline (Spicejet) due to operational reason.
I have definitely called 5-6 times from 2nd week of January 2026 till now. firstly they are not connecting calls and when you pressed on IVR to have a refund information they will only respond on an automated voice kindly check back in 46 hours or so.
Details of the flight : SPICEJET (Darbhanga - Mumbai) SG 335
PNR-087C7Y
Date Of Journey: 4 January 2026.
Date of Booking: 2 January 2026
4 person.
Total Money Spent: 32,220.
Now the Nodal Officer of Spicejet says, a Full refund has been initiated on 21st January itself, kindly find attachment on the email what i have recieved after filing a complaint on Airsewa. but what they mentioned the Booking agent is travelboutiqueonline, although i have booked it through GoIBIBO.
Kindly suggest what to do, GoIBBIO is a real pain. They are just not responsive getting customers money.
Bibhuti Ranjan
