Different item sale

Ismail

New member
Dealer Name
SS International
Company Name
SS International
Customer Care Number
+91 484-6174444
Loss Amount
549
Ratings
5.00 star(s)
Opposite Party Address
Muhammad villa TC Road kaithakkad
Complaint:

I ordered a Car Paint Scratch Remover through an Instagram seller. The order was placed through Instagram DM, and I paid ₹549 as Cash on Delivery (COD).

However, I received a completely different product: “Scar Remover Scar Spray” instead of the car scratch remover I ordered.

The parcel details are:

* Seller: SS INTERNATIONAL
* AWB/Tracking Number: 370898789883
* Delivery Partner: Amazon Shipping
* Amount Paid: ₹549 (COD)

I have tried to contact the seller, but I have been unable to reach them. This appears to be a case of wrong product delivery/misleading sale.

I request a full refund of ₹549 and appropriate action against the seller. I have photos of the parcel, shipping label, SMS, and the product received as proof.
 
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