Complaint Regarding Poor AC Service and Delay in Delivery

Dealer Name
SIVAKUMAR
Company Name
JS AC SERVICE
Product Name
AC
Customer Care Number
9842517553
Loss Amount
5000
Ratings
2.00 star(s)
Opposite Party Address
ERODE CANECR CENTRE
Dear Sir/Madam,

I am writing this complaint from Erode Cancer Centre regarding the unsatisfactory AC service provided by your technician, Mr./Ms. Sivakumar (Mobile No: 9842517553).

We requested AC servicing, but the work was not completed properly. In addition, there was a delay in delivering the product on time, which has caused inconvenience and affected the proper functioning of the AC unit at our facility.

We are also concerned about the unprofessional behavior during the interaction. The technician did not respond properly and used unnecessary and inappropriate communication, which is not acceptable, especially in a healthcare environment.

We request you to take this matter seriously and initiate appropriate action immediately. Kindly ensure that the AC unit is serviced properly without further delay and that such issues do not recur.

We look forward to your prompt response and resolution.

Thank you.

Yours sincerely,
 
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