Vilas Nikumbh
New member
- Dealer Name
- Varad CCTV Camera Networking
- Company Name
- Varad CCTV Camera Networking
- Product Name
- Hikvision DVR and a 2TB Hard Disk (WD Purple)
- Customer Care Number
- +91 74030 33232
- Loss Amount
- 11300
- Ratings
- 1.00 star(s)
I purchased a Hikvision DVR and a 2TB Hard Disk from Varad CCTV Camera Networking on 24th May 2025. Within just three to four days after installation, the DVR stopped functioning. Upon opening and inspecting the device, I discovered that the Hard Disk provided was manufactured in 2016.
I immediately requested them to replace the Hard Disk. It is important to note that full payment was made in advance, even before the work commenced. However, despite multiple follow-ups, the Hard Disk has not been replaced till date.
The person in charge has misled me repeatedly with false assurances, causing unnecessary delays, wastage of time, and mental distress.
Hence, I respectfully request that I be compensated for the inconvenience and loss caused, and that the faulty Hard Disk be replaced with a new one without further delay.
I immediately requested them to replace the Hard Disk. It is important to note that full payment was made in advance, even before the work commenced. However, despite multiple follow-ups, the Hard Disk has not been replaced till date.
The person in charge has misled me repeatedly with false assurances, causing unnecessary delays, wastage of time, and mental distress.
Hence, I respectfully request that I be compensated for the inconvenience and loss caused, and that the faulty Hard Disk be replaced with a new one without further delay.