Complaint against Trump Auto Services Pvt Ltd Pataudi Manesar. Delay in RC Transfer of Exchanged Vehicle (Reg No: HR26CY3004)

NARAYNA

New member
Model
FORD FIGO HR26CY3004
Dealer Name
Trump Auto Services Pvt Ltd Pataudi Manesar, GURGAON
Company Name
Complaint against Trump Auto Services Pvt Ltd Pataudi Manesar.
Customer Care Number
1800114645
Loss Amount
200000
Ratings
1.00 star(s)
Opposite Party Address
Trump Auto Services Pvt Ltd Pataudi Manesar
Dear Grievance Redressal Team,

I am writing this email to bring a highly critical and negligent matter to your immediate attention regarding one of your authorized dealerships.

On July 21, 2024, I purchased a new **Hyundai Venue HR76 J 6553** from your dealership. As part of this transaction, I exchanged my old **Ford car (Registration Number: HR26CY3004)** with the dealer.
It has been nearly two years since the transaction, and to my utter shock, the **ownership (RC Transfer) of my exchanged Ford car has still not been transferred** by the dealer or the buyer they assigned it to. The vehicle is still legally registered under my name.
This is a severe breach of trust and professional ethics. Keeping a sold vehicle in my name for such a prolonged period poses massive legal, financial, and safety risks for me (including potential traffic violations, misuse, or accidents).
**Vehicle & Transaction Details:**
* **New Vehicle Purchased: Hyundai Venue HR76 J 6553.

* **Exchanged Vehicle:** Ford
* **Registration Number of Exchanged Car:** HR26CY3004
* **Date of Exchange/Purchase:** July 21, 2024

Despite multiple follow-ups, the dealer has failed to provide the transferred RC or any concrete resolution.
Therefore, I request Hyundai India Management to intervene immediately and direct the concerned dealership to.

1. Complete the RC transfer of my old vehicle (**HR26CY3004**) on an urgent basis.

2. Provide me with the official Delivery Note / Sale Letter and proof of transfer within 7 working days.
If this matter is not resolved immediately, I will be left with no choice but to take legal action against the dealership and file an official complaint with the RTO and law enforcement authorities for my own protection.
I expect a swift response and immediate action on this complaint.
**Sincerely.


Thanks' & Regards
Narayna Yadav
9996061245
 

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