Complaint against MMT : took payment for a gift card which was meant for hotels package but turned out for holiday package

[dhwani kapoor]

Hotel Name

NA

Company Name

MakeMyTrip

Website Name

MakeMyTrip.com

Customer Care Number

123

Loss Amount

8701

Ratings

1.00 star(s)

Opposite Party Address

Makemytrip

I bought a 10k voucher from MMT for Hotel package but mistakenly got it for Holoday package. They neither refunding or converting my card to hotel package.

I asked Paytm and my bank for help but no result