Complaint Against GTPL for Delay in Broadband Shifting Service

[Jenil Diyora]

Dealer Name

GTPL

Company Name

GTPL

Customer Care Number

‪97276 33633‬

Loss Amount

30000

Ratings

1.00 star(s)

I am facing service issues with GTPL. My shifting request (Ticket No. 1721182) has been pending for 7 working days. Despite repeated calls and follow-ups, I am not receiving any response from the Surat GTPL service team.

I have already paid for the service, but installation/shifting has not been completed. I request immediate resolution or refund for the remaining subscription period.

I have screenshots of calls, ticket details, and proof of payment.

 

[Jenil Diyora]

I have attached call screenshots showing multiple attempts made to contact the GTPL service team on different dates and times. Despite repeated calls, I did not receive proper response or support regarding my pending shifting request (Ticket No. 1721182).