Complaint Against Ajio for Wrong Order Delivery and Non-Response

S

sakshi Gupta

New member
Seller Name
Ajio
Company Name
Ajio
Product Name
SVARAA
Website Name
Ajio
Loss Amount
2940
Ratings
1.00 star(s)
Dear Sir/Madam,

I am writing to file a complaint against Ajio, a leading e-commerce platform, for delivering a wrong order and failing to respond to my repeated emails and complaints.

Details of the Order:
- Order Number: FN5446607880
- Date of Order: 12 May' 25
- Product Ordered: SVARAA
- Product Delivered: GOSRIKI

Despite multiple emails and complaints, Ajio has failed to respond or take any action to resolve this issue. I request the consumer court to take necessary action against Ajio for their negligence and deficiency in service.

I have attached copies of my emails and order details for your reference.

Thank you for your attention to this matter.

Sincerely,
Sakshi Gupta
 
Hello @sakshi Gupta

Thank you for reaching out. We noticed that you are facing the similar problem with Ajio that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Sushma k acharya

Thread 'Return and refund from Ajio'

Hi Team,

I had ordered two dresses on the AJIO app, which were delivered on 2nd March. Due to the poor quality of the material, I initiated a return on the same day.

However, the return process has been extremely frustrating. Despite my timely initiation, the delivery team never contacted me for pickup. On 3rd March, the return status was marked as “Return cancelled due to operational issues”, yet, at the same time, it also showed “Return pickup by 11th March” — which is contradictory.

I waited until 11th March, but there was no communication from AJIO or...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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