Cab not sent by MMT for pre booked trip

pondyrav

pondyrav

New member
Website Name
Make my trip
Loss Amount
2500
Ratings
4.00 star(s)
, I am subbarao booked cab trip from Ahobilam to Ontimitta for 20.06.26 , 3.00 pm. I received driver number accordingly called him but he was not responded. Again I tried to contact him but his phone number switched off.
I along with my family members waited at the scheduled pickup location but MMT not sent any cab.
Subsequently I booked local taxi for Rs 6500 and now started my journey. Hence I request you to return the amount which was paid by me as advance for the trip and the difference of Rs 2500 which I have paid because of not sending cab by MMT
 
Hello @pondyrav

Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Room booked but not stayed'

Hello @Praveenkm2012

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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