Car Brezza Vitara ZXI 2022 April Manufacture | Air BAGs didn't work on Major Accident

S

sabirbedi

New member
Model
V. BREZZA ZXI
Dealer Name
AUTOVOUGE MARUTI
Company Name
MARUTI
Loss Amount
200000
Ratings
1.00 star(s)
Opposite Party Address
78GF, ASTHA ROYAL HOMES, BLOCK E , BALTANA
Hi Team,
I met with an accident on 12th June 2026 at Shimla Zirakpur Highway opposite to Sekhon Banquet Hall at 6:45pm IST. The accident involved four cars collision back to back and my car was the last. I was driving at ~60Km/hrs and was trying to put on brakes but failed to do so & it resulted in major collision which damaged the front end of my car completely, Fortunately, there was no injuries reported in this accident.
To my surprise, when i came outside the car, i noticed the car air bags didnt open . I would like to challenge and raise a formal complaint against maruti for making such automobiles which are not meant for Safety at all. This is a wake call for me to use Maruti car in future as i wasnt able to belive car bags didnt open and make me feel loosing trust on the Maruti products now.
Please consider this as a formal complaint and i would like to take this to highest level to avoid road mishaps for Indians as this is a complete NO-GO from safety prospective
 
Hello @sabirbedi

We have carefully reviewed the details of your complaint against Maruti Suzuki and their dealer, AutoVogue Maruti.

As per your submission, on June 12, 2026, at approximately 6:45 PM on the Shimla Zirakpur Highway, you were involved in a major four-car chain collision. Your Vitara Brezza ZXI (manufactured April 2022) was the last car in the collision. You were driving at approximately 60 km/hr and were unable to brake in time, resulting in a major frontal impact that completely damaged the front end of your vehicle.

The most critical concern you have raised is that despite the severity of the collision, the airbags of the vehicle did not deploy at all. This is a serious safety failure, as airbags are a primary passive safety feature meant to protect the driver and passengers in exactly such a situation. While fortunately no physical injuries were reported, the non-deployment of airbags in a high-impact collision raises a grave manufacturing defect concern and a complete failure of the vehicle's safety systems.

You have estimated your loss at ₹2,00,000 and wish to escalate this matter to the highest level to ensure such safety failures are addressed for the broader public interest.

To take this matter forward, you will need to file a formal case against Maruti Suzuki. Please first register on e-jagriti.gov.in and submit your legal documents there. If you face any difficulty in drafting or uploading the documents, we are here to help you through the process.


Thanks
 
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