- Dealer Name
- Atomberg Technologies Pvt. Ltd
- Company Name
- Atomberg Technologies Pvt. Ltd
- Product Name
- Atomberg Renesa 400mm Pedestal Fan | 5-star rated | Ideal for Home & Office | Silent BLDC Stand Fan | 6 Speeds | 35W | Remote with Oscillation, Timer, Sleep | 2 Years Warranty (Midnight Black) SKU: FG0213 Color: Midnight Black Sweep Size: 400mm Pedestal Fan Variant: Swing HSN: 84145120
- Customer Care Number
- 8448449442
- Loss Amount
- 3399.00
- Ratings
- Opposite Party Address
- Mind Space Shelters LLP/Vithai Developers
LLP, Gat No 51-59 Khed,Bhamboli, Chakan
Pune-410507 Maharashtra
GSTIN: 27AAKCA4836H1ZI
PAN: AAKCA4836H
Respected Sir/Madam,
I wish to file a complaint against Atomberg regarding the purchase of a fan from their official website.
The fan was delivered to me in a damaged condition. I reported the issue to Atomberg Customer Care immediately after receiving the product. Despite reporting the damage without any delay, the company has failed to provide a resolution.
I have made several follow-ups with their customer support team. However, instead of resolving my complaint, they repeatedly generated new case IDs. Whenever I contacted them regarding the status of these case IDs, I was informed that no such complaint was registered in their system. This has happened multiple times, causing unnecessary inconvenience, mental harassment, and a complete waste of my time.
Despite my continuous efforts to seek assistance, I have neither received a replacement nor any satisfactory response from the company. Their repeated failure to acknowledge my complaint and provide proper customer support amounts to a clear deficiency in service and an unfair trade practice.
I am enclosing copies of the purchase invoice and screenshots of my communications with Atomberg Customer Care as evidence in support of my complaint.
I respectfully request the Hon'ble Consumer Forum to:
Yours faithfully,
Bhanu Singh
I wish to file a complaint against Atomberg regarding the purchase of a fan from their official website.
The fan was delivered to me in a damaged condition. I reported the issue to Atomberg Customer Care immediately after receiving the product. Despite reporting the damage without any delay, the company has failed to provide a resolution.
I have made several follow-ups with their customer support team. However, instead of resolving my complaint, they repeatedly generated new case IDs. Whenever I contacted them regarding the status of these case IDs, I was informed that no such complaint was registered in their system. This has happened multiple times, causing unnecessary inconvenience, mental harassment, and a complete waste of my time.
Despite my continuous efforts to seek assistance, I have neither received a replacement nor any satisfactory response from the company. Their repeated failure to acknowledge my complaint and provide proper customer support amounts to a clear deficiency in service and an unfair trade practice.
I am enclosing copies of the purchase invoice and screenshots of my communications with Atomberg Customer Care as evidence in support of my complaint.
I respectfully request the Hon'ble Consumer Forum to:
- Direct Atomberg to replace the damaged fan with a new, defect-free product or provide a full refund of the purchase amount.
- Direct the company to compensate me for the mental harassment, inconvenience, and unnecessary delay caused by its negligent handling of my complaint.
- Grant any other relief that the Hon'ble Forum may deem fit and proper in the interest of justice.
Yours faithfully,
Bhanu Singh
