I had requested for an IPTV connection to Airtel on the new boardband successful connection.
Due to some limitations with my one airtel plan they are not able to provide me IPTV connection and that request is open from 30th May.
Even after repetitive follow up calls with customer care and visiting airtel stores, the request has not been cancelled and every time only heard”Sorry of inconvenience we will escalate the issue to back end team and it will be resolved in 24hrs”.
Thank you for reaching out. We noticed that you are facing the similar problem with Airtel that has already been addressed in a different thread. We suggest you to follow few steps.
Before filing a case at e-jagriti.gov.in, we strongly suggest you first send a formal Legal Notice to:
Chairman
Bharti Airtel Limited
Airtel Center, Plot No. 16, Udyog Vihar,
Phase IV, Gurugram, Haryana – 122015
Sending a registered legal notice often compels the opposite party to respond or settle before the matter reaches consumer court.
To,
Chairman / Managing Director Name of Mobile/Broadband Service Provider
Address
Subject: Legal Notice regarding deficiency in service, negligence, unauthorized acts/charges, failure to resolve grievance and consequential loss suffered by the Noticee
Sir/Madam,
I Mr./Ms. ______________________, S/o/D/o/W/o ______________________, residing at ________________________________, I hereby serve upon you the present Legal Notice as under:
I am a customer of your services and has been using your...
If you need any help drafting the legal notice or uploading documents on the portal, we are here to assist you.
