zepto marketplace private limited

Order #KVLKSMGF41116 My Registered Phone: 9664555812 Cauliflower , 1 unit. It is soft and rotten with big caterpillar in soft area. I was refused refund from app They asked me to email on "onesupport@zepto.com" <onesupport@zepto.com> I did email. They said that their supervisor will call. But...

Hi Team I have ordered a lamp on Zepto on 24 april. The item was delivered, but I didnot like the size.hence was continuously trying to raise return request.But it kept on showing the attached popup mentioning store is unavailable to pickup and try after 30 mins. Tried for above 19 hrs, then I...

I have placed and order for an ice cream and lettuce. The ice cream I have received is totally melted. It’s is Amul stick ice cream. It’s just became liquid by the time they delivered to my doorstep. No proper packing when sending cool items. And lettuce which they told is of 100gms is not is 50...

Hi, I am filing this complaint against Zepto regarding serious negligence and deficiency in service that has caused me significant mental distress. On 26-02-2026, I placed an order through Zepto for a Veg Puff. However, instead of the vegetarian item, I was delivered a Non-Vegetarian Chicken...

Hi Support, I ordered few items and one of the item is missing Since I know the person comes from the same company so I do trusted him and provided the OTP to him. i raised complaint but company is not willing to support me. I even asked them for the photos at the time of delivery taken by the...

I am writing to formally raise a complaint regarding the defective product I received through Zepto platform and the subsequent handling of my replacement request. The product in question is the Deli ED-100MS - 12 Digit Calculator, purchased under Order ID TKCA5A20E8BD5. The calculator...

I ordered a super muesli of yogabar from zepto, the delivery was delayed so I was getting late so I just inspected the products to see if they were all delivered and whether in right condition, only to find out this muesli product had no air inside the vaccum sealed, this is not just a quality...

This is to formally notify Zepto of the unacceptable experience I had today. I placed an order at 1:30 AM with your advertised promise of 15-minute delivery. After wasting 40 minutes of my time, I contacted your support team and was met with rudeness and zero accountability. Instead of...