Bike HARRAS AND TOURCHERED BY OLA ELECTRIC

R

ROHIT SINGH

New member
Model
S1 AIR
Dealer Name
OLA ELECTRIC
Company Name
OLA ELETRIC TECHNOLOGIES PVT. LTD.
Customer Care Number
080-33113311
Loss Amount
130000
Ratings
1.00 star(s)
Opposite Party Address
414, 3RD FLOOR ,REGENT INSIGNIA,4TH BLOCK, 17TH MAIN, 100 FEET ROAD, KORAMANGALA, BENGALORE, KARNATAKA-560034
To the Honourable Consumer Court,
This complaint is filed against Ola Electric regarding the repeated malfunctioning of my Ola S1 Air scooter (Registration No. DL 10 EV 1469) and the company's severe deficiency in providing after-sales service. For the past five months (from May-June 2025), my scooter has been in the service center and remains unresolved, causing me significant financial loss and immense mental harassment.
The timeline of events is as follows:
  • Initial Failure: The scooter first malfunctioned due to a faulty battery. The service center took nearly two months to procure and replace it, citing a stock shortage.
  • Recurring Problems: After the battery was replaced, the scooter failed to run. The service center then identified a faulty motor, which again took approximately one month to arrive due to stock issues.
  • Continued Issues: The scooter still did not function after the motor was replaced. Following this, the Motor Control Unit (MCU) was replaced, taking another 10 days, but the scooter remained inoperable.
  • Temporary Fix and Immediate Breakdown: A new motor was again ordered and replaced after another month of waiting. The scooter was returned to me in working condition. However, within just 7–10 days, it broke down again.
  • Ongoing Negligence: The service center once again claims the motor is faulty and needs replacement but has given no clear timeline due to lack of stock.
Ola Electric's conduct demonstrates a blatant disregard for its customers and its obligations under the warranty. The complete lack of accountability is further highlighted by the service center manager's callous response, "do whatever you want, there is nothing in our hands, we are also troubled."
This gross deficiency in service is a clear violation of my consumer rights under the Consumer Protection Act, 2019. I have invested my hard-earned money in a product that has proven unreliable and is supported by a severely incompetent service network.
Therefore, I request this Honourable Court to direct Ola Electric to:
  1. Immediately resolve the issues with my Ola S1 Air and return it to me in a fully functional condition.
  2. Alternatively, if they are unable to provide a functional vehicle, issue a full refund of the purchase price.
  3. Pay appropriate compensation for the financial losses, inconvenience, and mental distress caused by their negligence and poor service.
Sincerely,
ROHIT SINGH
9999012170
sunriseindustrial01@gmail.com
13/10/2025
 
ROHIT SINGH said:
To the Honourable Consumer Court,
This complaint is filed against Ola Electric regarding the repeated malfunctioning of my Ola S1 Air scooter (Registration No. DL 10 EV 1469) and the company's severe deficiency in providing after-sales service. For the past five months (from May-June 2025), my scooter has been in the service center and remains unresolved, causing me significant financial loss and immense mental harassment.
The timeline of events is as follows:
  • Initial Failure: The scooter first malfunctioned due to a faulty battery. The service center took nearly two months to procure and replace it, citing a stock shortage.
  • Recurring Problems: After the battery was replaced, the scooter failed to run. The service center then identified a faulty motor, which again took approximately one month to arrive due to stock issues.
  • Continued Issues: The scooter still did not function after the motor was replaced. Following this, the Motor Control Unit (MCU) was replaced, taking another 10 days, but the scooter remained inoperable.
  • Temporary Fix and Immediate Breakdown: A new motor was again ordered and replaced after another month of waiting. The scooter was returned to me in working condition. However, within just 7–10 days, it broke down again.
  • Ongoing Negligence: The service center once again claims the motor is faulty and needs replacement but has given no clear timeline due to lack of stock.
Ola Electric's conduct demonstrates a blatant disregard for its customers and its obligations under the warranty. The complete lack of accountability is further highlighted by the service center manager's callous response, "do whatever you want, there is nothing in our hands, we are also troubled."
This gross deficiency in service is a clear violation of my consumer rights under the Consumer Protection Act, 2019. I have invested my hard-earned money in a product that has proven unreliable and is supported by a severely incompetent service network.
Therefore, I request this Honourable Court to direct Ola Electric to:
  1. Immediately resolve the issues with my Ola S1 Air and return it to me in a fully functional condition.
  2. Alternatively, if they are unable to provide a functional vehicle, issue a full refund of the purchase price.
  3. Pay appropriate compensation for the financial losses, inconvenience, and mental distress caused by their negligence and poor service.
Sincerely,
ROHIT SINGH
9999012170
sunriseindustrial01@gmail.com
13/10/2025
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Ola is a scam no proper coustomer support and services
 
Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint against OLA Electric and the supporting Judgments against OLA Electric.

If you still have any questions or need further clarification about the process of filing case in the Consumer Forum against OLA Electric, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.



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TeamMember

Post in thread 'Severe Negligence & Fraudulent Claims by Ola Electric – Mental Harassment & Unresolved RepairI am Fardeen from Anantapur, Andhra Pradesh. I am filing'

Hello @FardeenAkthar

I'm sorry to hear about the distressing experience you've had with Ola Electric. Your situation, involving unresolved repairs and mental harassment, reflects a broader pattern of consumer grievances against the company.

Step-by-Step Guide to Ola Electric Consumer Complaint Filing​

📝 Summary of Your Complaint​

  • Location: Anantapur, Andhra Pradesh
  • Issue: Unresolved repairs and mental harassment by Ola Electric
  • Actions Taken: Multiple complaints lodged without satisfactory resolution.

⚖️ Legal...​




Thanks
 
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