Home essentials online a big fraud

[R / A]

Seller Name

Home essentials

Product Name

Three seater sofa cover 2 nos

Website Name

Shop home essentials

Customer Care Number

080 47492290

Loss Amount

4998

Ratings

1.00 star(s)

My order no #588291 from Home Essentials has not been delivered after I have paid the full amount online. They have been giving some tracking no which is not showing any movement of the product. Have tried to contact on phone, but they do not answer. Please help me

 

[TeamMember]

Hello R / A

Have tried to contact on phone, but they do not answer.

Before proceeding further, we recommend that you first send an email to the customer care department of the Home essentials, clearly outlining your concerns and requesting to refund the amount or deliver the product. This step not only gives the company a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks